About the Bouma Group
Real Estate Success Stories
Read what others are saying about Ann Arbor Real Estate Team - The Bouma Group.
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'Jeremy is the ultimate professional. It didn't take him long to figure my wife and I out and lead us to exactly what we were looking for. Very thorough and personable. Jeremy is just an all around good guy and made the process real easy. Highly recommend Jeremy.'
November 2024
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'We can’t say enough wonderful things about our experience with Stephanie as our real estate agent! From the moment we started our search, she truly felt like a partner on this journey with us. My husband and I were first-time homebuyers, and we weren’t entirely sure what to expect.Stephanie was right there to guide us, patiently answering every question and giving us advice that helped us feel more confident with each home we toured.She’s the kind of agent who makes you feel like you’re her only clients—she’s so responsive, attentive, and genuinely rooting for you.
We toured homes all over the area, from Ypsilanti to Saline, and eventually landed in our dream home in Ferndale, MI. Stephanie’s charisma and positive energy kept us hopeful, even when things felt uncertain. She made the whole experience feel smooth and even fun, which was more than we could have hoped for. We feel incredibly lucky to have had Stephanie by our side, and we wouldn’t hesitate to recommend her to anyone looking for a home. She’s truly the best!'
November 2024
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'Mary Jo Hahn and the entire Bouma team is extremely professional. Mary Jo’s knowledge and guidance is by far the best I have experienced in my 9 home transactions. Mary Jo and the entire team support you in every step and effectively communicate the status of the sale'
November 2024
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'We couldn’t have asked for a better experience with Jeremy from The Bouma Group. As homebuyers, we had a lot of questions, and Jeremy was knowledgeable, and responsive every step of the way. He understood our needs and helped us find the perfect home in a great neighborhood. Jeremy was quick to respond to every question, thoroughly explained the buying process, and guided us through every stage. He had a lot of data points which helped us navigate through the whole process. We truly felt like we had an advocate in our corner. Highly recommend!'
November 2024
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'Mary Jo was very professional. She helped us selling our condo in Ann Arbor. She also was very helpful in leading some last work ordered by the HOA, to remove some hooks on the garage. With my husband we don't live in Michigan, and it was good to have a reliable person to take care of those last things before the sale. We will recommend Mary Jo and the Bouma Agency. Probably the best in town!'
November 2024
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'Bouma and his team, especially Mary Jo, exceeded my expectations of great agents! Due to bad past experiences, I was nervous and cautious about everything, but this team made it pleasant and reassuring through their 100 percent commitment and dedication to their client. To begin.. Michael is the concierge with the nice soothing voice you would want to expect when calling multiple times a day to the office and still not be annoyed with you ;) Kelly was always on top of marketing materials and listing information. She had dug up more details about my house history then I did which helped to support the condition of my house. Then there was Mary Jo.and she knows how to NEGOTIATE! I ended up with a great deal and above asking price even though it didn't look promising as the market was slowing way down and other similar houses were dropping prices. These professionals are pros and are great at what they can do. Each one brings their specialty onto the table. My experience has been awesome due to the Bouma group, felt I had a team that worked and looked out for my interest, and even towards the end, where there were delays, whole team worked and communicated together and got things done!!! WOW!!!'
October 2024
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'Stephanie Roberts and the entire Bouma team Absolutely wonderful wonderful to work with. Everyone was professional, knowledgeable, helpful, kind, and compassionate. I received prompt attention to questions every step of the way, and things went very smoothly from start to finish. Thank you!'
November 2024
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'Jeremy and the entire Bouma Group was very helpful in the purchase of our new home. Very knowledgeable, response time was amazing, very happy with the whole process of working with them.'
November 2024
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'My experience with Mary-Jo and The Bouma Group was excellent. Maryjo was incredibly thorough in the entire process, and helped ensure that I was getting the best value for my house. She is very knowledgeable on the general areas that she sells in and always came more than prepared with information on the houses (brought house reports that broke down age of all appliances, age of house, etc.). When I was finally ready to make an offer, Maryjo was quick and efficient in the turnaround, which helped me land the house. She drove hard negotiations and fought for my best interest, which made my involvement in the process very simple. I would highly recommend her to anyone that I know.
The Bouma Group in general was always very efficient and made my life very easy, from offer to closing to moving in. At every step, the Bouma Group provided me clear steps to ensure everything was done correctly and quickly. They also made an effort to make my experience special, providing a gift basket and checking in once everything was closed. I appreciated all the work that their team did through this house buying experience. I could not have imagined a smoother process working with Mary-Jo and The Bouma Group.'
October 2024
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The Bouma Group, Realtors were wonderful to work with. They were very professional, and I would recommend them to anyone. Overall fantastic experience. Staff were very knowledgeable and helpful through each step of the selling process.
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'Jeremy was always available and helped us find a home that (1) met our needs, (2) fit our budget, and (3) fit our timeline -- we had a baby just a month after closing. We couldn't have done it without him! I would recommend him to family and friends. Jeremy is extremely friendly, personable, knowledgable, and has a wonderful sense of humor. Honestly, I miss seeing him!'
September 2024
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'Mary Jo and the rest of the Team at the Bouma group are simply amazing. They sold our house the first weekend well above asking. They made the entire process simple from start to finish. Mary Jo captured our attention with her knowledge of the local market and used data and visuals to show us comparisons and competition in the area. The Bouma group had amazing communication throughout the selling process. They almost made it feel like it was too easy. From taking pictures (which were top notch) to listing the house to evaluating multiple offers to closing - Mary Jo, Kelly, Ani and Michael were there by our side. I strongly recommend Mary Jo and the Bouma group for any of your real estate needs!
September 2024
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'Mary Jo and the rest of the Team at the Bouma group are simply amazing. They sold our house the first weekend well above asking. They made the entire process simple from start to finish. Mary Jo captured our attention with her knowledge of the local market and used data and visuals to show us comparisons and competition in the area. The Bouma group had amazing communication throughout the selling process. They almost made it feel like it was too easy. From taking pictures (which were top notch) to listing the house to evaluating multiple offers to closing - Mary Jo, Kelly, Ani and Michael were there by our side. I strongly recommend Mary Jo and the Bouma group for any of your real estate needs!'
September 2024
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'Mary-Jo’s effort was far and beyond our expectations in getting our home sold in a very short time. We are grateful for her patience and professionalism. Kelly Stone was a huge help in staging which made it possible to get 3 offers at the first Open House. Thanks to the photographer and videographer who showed our house on line for the buyers to fall in love with. Kudos to Martin Bouma and The BOUMA Group for a job well done! It was an unbelievable experience and we highly recommend The Bouma Group to anyone buying or selling their home.'
September 2024
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'Mary-Jo and all of Martin’s team were fantastic. The entire process was highly efficient. Working with them was easy and yielded the results I wanted. I highly recommend them and would work with them again.'
June 2024
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'Mary Jo Hahn was a tremendous asset for us in selling our condo. She worked through the weekend to help secure a 2nd offer when the prospective buyer of the first offer backed out. We feel Mary Jo & her team went over & above what was necessary to help us sell our condo. We would highly recommend Mary Jo & her team to help anyone with selling their home!'
October 2024
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'Stephanie was a great help in purchasing my home. She had good input and pulled the deal together very quickly so I came out on top! She was very accessible and patient. If research was needed she followed up quickly with the results. With her lead it was a painless purchasing experience.'
August 2024
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'Mary Jo and her team at the Bouma Group did an outstanding job selling our condo. From start to finish, they were professional, responsive, and incredibly helpful. I was impressed by how quickly our condo sold, and I believe that was due to their expertise and effective marketing strategies. I would highly recommend the Bouma Group at Keller Williams Realty to anyone looking to sell or buy real estate.'
August 2024
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'I had the great privilege of being referred to The Bouma Group in order to attempt to sell my home and relocate to Colorado to be with my son and his family. Impressed, elated, relieved, and overjoyed are only a few of a long list of descriptors of my end to end journey with The Bouma Group. My journey with The Bouma Group began with my realtor - Mary Jo (Listing Agent & Director of Sales). When we first met at my house, her professionalism, patience, attention to detail, thoroughness, and kindness rang through immediately. With her commitment and exceptional market knowledge to get my house sold, I knew she was the realtor for me. The transition to Kelly Stone (Listing Manager) was effortless. Kelly coordinated the photographer, photo layout description of the listing brochure, and timeline of each step. She also assisted in the time show app to know when potential buyers were interested in viewing the house. She did such an outstanding job with the photos and description I fell in love with my home that I was selling all over again! During this time, Michael Barbour (Client Concierge) with his charming and professional demeanor, provided updates of my listing on social media. He was always available to direct any concerns to the appropriate staff. Once we had a buyer and got to closing, Marissa Franklin (Closing Manager) jumped in with providing detailed guidelines to the closing process. Her knowledge and incredible delivery provided such ease through all of the documents and docu-sign processes. Any and all details were addressed and communicated so effortlessly. All along the way, Mary Jo was there every step to coordinate, walk through details and make sure that I didn't have any questions or need anything else. Obviously, making an informed decision is the most important part of selling (or buying) a home. But personally, as being “emotionally” invested in selling the home I love to be with the people I love, having someone who properly set, managed and came through with exceeding all expectations was such a lifesaver and made me feel at ease through the entire process.. Any and all tasks, even outside of what I would think would be in their job description were done so well that it felt as though I were working not with a realtor, but a friend who had my best interest at heart.'
June 2024
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'Excellent experience. From the start Mary Jo provided a detailed and thoughtful approach to selling my existing home and put me in contact with a buyers agent at Bouma to better ensure we were able to transition into a new home asap with as little disruption to our family as possible. Mary Jo coordinated a successful strategy that got me the best sales price on my home by timing it, marketing it, and showing the home in the best light and at a price that was based on data. Mary Jo is clearly very experienced and I loved how she is data driven and does her homework to get the best results!
We worked with Ilana as a buyers agent to purchase our next home and she approached the task of getting an offer accepted on the home with creativity and tenacity which ultimately resulted in us closing on the home after weeks of negotiation to get an accepted offer. Ilana was diligent at helping us continue to view the home through the building process, gathering data, and navigating our concerns as new home owners to a home in the process of being built. She was a resource that we leaned on when stressed about the process and she did an amazing job at ensuring we got the information we needed to plan our move and feel the most comfortable about the process. We were really in awe about her skills, not just in Real Estate but negotiation, empathetic communication, and creativity! She was determined to get this offer accepted and really made it happen!
Lastly, Michael and Kelly, the Client Concierge and Closing Manager, went above and beyond by helping make the process seamless by keeping us apprised of all the little details, scheduling photos of the house, reminding us of various tasks that needed to get done for listing, the open house, the closings, and the turnover of properties. Buying and selling properties, as a primary residence is stressful with lots of moving parts but having them was like having two personal assistants who took so much off our plates and reminded us when we had to jump in and take care of something. Their help made this immeasurably easier. Thank you!'
August 2024
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'Highly recommend Mary Jo! She recently assisted us with the sale of our beloved home. She was not only highly knowledgeable and professional, but very supportive during what for us was a “goodbye” to our home and community.'
August 2024
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'Mary Jo and her team were outstanding. The first time that we met, Mary Jo was prepared and instilled confidence. She was well informed, had researched our home and knew all of the comparables for the neighborhood. She understood what was important to us and her recommendations were instrumental in helping to get the best pricing possible. We were kept well informed throughout the process. I would not hesitate to recommend Mary Jo and the Bouma group to anyone who is looking to buy or sell a home.'
August 2024
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'I'd highly recommend the Bouma group if you're looking to sell your condo! Mary Jo, Michael, and the rest of the team were excellent to work with, guiding me through all parts of the process. In particular, I appreciated their data-oriented approach to pricing as well as their responsiveness and ability to find answers to all of my questions. They made things seamless as I was out of the area for much of the sales process. I would not hesitate to work with them again for my real estate needs!'
July 2024
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'Ilana and Marissa (and Michael) from the Bouma Group are amazing! Ilana was attentive throughout my search and in helping me make a successful winning bid. She is knowledgeable in many areas in navigating a home search, from scheduling viewings and providing expert insight on each property I saw; and sharing resources after the close for my new forever home! The closing process was a breeze with help from Marissa on their team, too. Sharing resources and checklists for the steps after the closing. I will absolutely be referring Ilana and the Bouma Group to any friends looking for an amazing realtor!'
July 2024
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'Brent did an excellent job selling my condo. He was knowledgeable, always available for questions or concerns and a good negotiator. He helped me every step of the way. I would recommend Brent for any of your real estate needs.'
July 2024
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'There is a lot to say about Brent with Bouma group - he really adds a lot of value to the process, gives you a lot of attention, and works to accommodate your wants/needs. Brent helped us through our second home purchase and first single family home purchase. The house we ended up buying we only casually saw, and did not plan to buy in that timeframe. He encouraged us to do so so that we could continue to learn more about the area. We fell in love with a non turn key home that required a lot of work.
There is always a lot flying around online about what makes an offer "competitive". Brent brings regional insight into what sellers are looking for and helped us craft an offer that outcompete 3 other offers. Throughout the process he helped my wife and I remain cool and collected so we can work strategically to go under contract.
Brent delivered over the top service to help facilitate a huge number of contractors to come through the space to put together bids, scopes of work, and help my wife and I determine if buying the house was responsible. He also had market insights to help us evaluate construction cost against possible ROI when/if we ever sell. After close we were out of town and he even ran a key by the house for a contractor. He feels like a friend, a neighbor, a business partner, and a darn good realtor rolled into one. I will not hesitate to use Brent or Bouma again, and will recommend them to anyone in the market to buy or sell.'June 2024
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'Worked with Mary Jo. Found her to be knowledgeable & connected. Her knowing the buying agent helped the transaction proceed smoothly. Her knowledge of the area helped us price the house perfectly (higher than we initially expected). The whole crew is really organized. Martin's video of our home is kind of a keepsake to remind of all the good times we enjoyed in it.'
June 2024
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'We had a wonderful experience with Jeremy and the group. Jeremy was always available and booked our showings within 24 hours of our request. He was knowledgeable and came prepared with all the papers regarding each property. Jeremy was very patient in helping us close on the right home! Will recommend to friends!'
May 2024
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'Ilana Riback was our buyer’s agent. She started by reviewing our concerns and she gave us great advice as we defined exactly what we needed in a smaller home. Ilana is very knowledgeable and has wonderful insight. She responds quickly to calls and emails. It was nice to have her professional expertise guide us through the process of building and buying a home as our representative.'
May 2024
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Trevor and the Bouma Group helped us to purchase our dream home this past March. We were very impressed with Trevor’s knowledge, experience, and professionalism throughout the entire process. We were happy to have Trevor in our corner and highly recommend Trevor & The Bouma Group to anyone looking for a realtor.
May 2024
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We feel extremely fortunate enough to have had Jeremy as our buying agent for a recent purchase. He combines an excellent knowledge of the local market with a firm command of all the intricacies and steps involved in searching and closing. He seems right on top of his profession. We were doing most of our searching from a distant state, and between this and some other, unexpected issues that arose, the whole process could have been overwhelming. Jeremy, however, could always deal with problems quickly and effectively, and he could always be contacted immediately. Beyond this, he is very personable and a pleasure to work with. (So, by the way is Marissa, the closing manager, another highly capable member of the team.)
May 2024
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'We could not have been happier with Mary Jo Hahn and the team at the Bouma Group. As we sold my mother’s long-time home this spring, Mary Jo and the Bouma team excelled at every step of the process. They gave generously of their time, and provided genuine expertise at every stage. They helped us work through many decisions about when to sell, how and how much to best prepare the house, how best to market it, how to describe it for the listing, and how to price it. They also gave us consistently excellent referrals for contractors to help us to get the house ready. And they approached each step with a combination of long experience, sound judgment, and hard data about sellers in comparable situations, leaving us not only well informed, but also reassured.
In the end, Mary Jo and the team got it exactly right at every step. The result was a huge surge of buyers’ attention, and the signing of a contract just three days after we went on the market—at a closing price significantly above our robust asking price. We closed less than two weeks after going on the market. In short, our experience could not have been more positive. Strongest recommendation.'
May 2024
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'Bouma Group represented us for the sale of our home in May, 2024. Their professionalism was impressive with easy accessibility throughout the process. Entire team worked seamlessly during different phases of home sale from staging to closing with a personalized touch. They did an outstanding job!'
May 2024
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'We have been very happy with the Bouma Group. They listened six years ago and found us the Ann Arbor condo we wanted. When the time came to sell it to be closer to our grandchildren they were experts at helping us market the condo. This led to a timely sale at an attractive price. They are always available to help and they listen to you.'
April 2024
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'We are absolutely delighted with our recent experience selling a home with the Bouma group. Several months ago, we met with Mary Jo Hahn to talk about possibly downsizing at some point. She went over data and trends for our local market, carefully explaining the process and optimal timing to sell. There was no pressure to do this immediately. Her advice and suggestions were spot on. As our selling agent, Mary Jo guided us through the timing and preparation for sale. Our home was listed in March and sold within days. And we are buying another home with another Bouma colleague soon - Ilana Ribick!
The Bouma group has amazing support staff. Kelly and Marissa are both knowledgeable, professional, helpful and friendly. Kelly walked us through the selling side and Marissa handled the closing side. Their expertise made this experience the best! The coordinated efforts of Mary Jo, Kelly and Marissa has been outstanding. This has been a classic example of let the professionals do what they do best!'
April 2024
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Stephanie Bell from The Bouma Group has been an absolute game-changer as my marketing coach! In just a few months of working with her, I've felt empowered to drive our Real Estate marketing efforts forward. Stephanie's wealth of experience and proven strategies have transformed our approach, noticeably increasing traffic to our website. She's always prepared with a game plan for our meetings, and her kindness, support, and willingness to tackle any challenge, whether basic or high-level, make her an invaluable asset. I'm incredibly grateful for her guidance and couldn't recommend her highly enough for anyone looking to take their business to the next level!
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'We worked with the Bouma Group to list our house. Mary Jo went above and beyond to keep the client's best interests in mind. The Bouma group is well connected and market data driven. The listing and advertising strategies are precise and streamlined. The Bouma group works with local service providers to cover every aspect of a property transition. The team should be congratulated for their incredible accomplishments and integrity. I highly recommend the Bouma group to anyone who has real estate needs in the area.'
March 2024
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'Throughout our home-buying journey, Trevor showcased unparalleled expertise and dedication. He guided us smoothly through the process, addressing all questions with patience and professionalism. The support from the entire Bouma Group, particularly during the closing, was seamless. With Trevor's warmth and sincerity, he genuinely cared about finding us the perfect home. I highly recommend Trevor to anyone seeking a seamless and positive home-buying experience, especially first-time home-buyers.'
March 2024
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'Stephanie is an amazing agent. We took over 2 years to buy a property due to market conditions. She was patient with us throughout the process. Since we are also out of town buyers she would schedule back to back showings for us during the weekends and also would do showings via facetime. She understood our needs and taste and I trusted her opinion. She never pressured us and was always very happy to work with us. She is the best.'
March 2024
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'Ilana and the Bouma Group were excellent resources to us as first-time buyers. Ilana combined her evident experience with local market conditions and properties with a personable and easy-to-work with demeanor. It was very clear that she was well-regarded within the broader real-estate community. She and our closing agent, Marissa, were very responsive to our many questions and very detailed in their descriptions and explanations for various properties strengths and weaknesses and the ins and outs of the closing process. As a result, we found and closed on our new place without as much of a hassle or an extended search as we initially imagined and I think that had a lot to do with Ilana, Marissa, and the broader Bouma Groups' guidance and experience.'
March 2024
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'We worked with Trevor McIlwaine as our buyer's agent, and we could not have been happier! Trevor was willing to explore multiple zip codes around southeast Michigan with us. He is incredibly detail-oriented, responsive and knowledgeable. His local community knowledge and connections were incredibly helpful in our buying process. Thank you Trevor and the Bouma Group!'
March 2024
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'From start to finish, Brent and the Bouma team did a phenomenal job. Brent is very inventive with his Happy Hour open house and his attention to detail is second to none, he even shoveled some snow at our house. The Bouma team is a professional group, each interaction was pleasant and informative. The communication from Brent and the Bouma team is extremely responsive and every step of the sales process is well planned & executed. Brent, Marissa, Kelly, Michael and Brian handled our home sale as if my wife and I were their only client./ Well done Brent and the Bouma Group, we will insist our friends and family use you for any real estate needs.'
March 2024
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As a 40 plus year resident of SE Michigan, I recently had to source The Bouma Group to sell my home so I could begin the process in relocating to Colorado to be with my son and his family (especially my Granddaughter).
To say the process was seamless and easy would be doing a disservice to The Bouma Group. There aren't enough adjectives to describe the incredible experience that I had with them.
My journey with The Bouma Group began with my realtor - Mary Jo. When we first met at my house, she was beyond thorough at explaining the process. With her expertise, tenacity, and sheer drive to get me to the "finish line" I knew she was the realtor for me.
The transition to Kelly in Presales was also effortless. Kelly coordinated all of the paperwork and behind the scenes in potential buyers wanting to come see the house through the app.
All along the way, Mary Jo was their every step to coordinate, walk through details and make sure that I didn't have any questions or need anything else. Even during negotiations, there was never a wavering moment in her making sure I had everything I needed. Her client service skills and dedication to the process are unparalleled to anyone I know.
Once we had a buyer and got to closing, Marissa was incredible at getting together and explaining all of the paperwork to ensure everything was intact.
For everyone at The Bouma Group, there will never be enough thank you's for all of your hard work and dedication. You made this so easy and a dream come true for me to be able to relocate and enjoy being a Grandpa that is a little closer to his granddaughter and her family.
February 2024
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'We purchased our new home with the help of Trevor last summer. Trevor was amazing throughout the process. He went out of his way to make sure we had everything we needed, even though we were searching from out of town. As first time homeowners, we would not have been able to see through various maintenance and upkeep issues for homes that looked good on paper. As a long-time resident of Ann Arbor, Trevor also shared his insights on good neighborhoods and general market trends. Trevor was always a phone call or text away and helped make sure our closing and moving processes were painless. We couldn't be happer with our new home. Thank you!'
January 2024
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'Mary Jo and the team were amazing to work with throughout the entire process. I hope to work with her and her team again!'
January 2024
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'Stephanie from Bouma group helped us with the purchase of our first home. She very knowledgeable about our desired market, answered to all our questions patiently and gave us helpful tips at every step of the process. Overall, it a pleasure to work with Bouma group, very resourceful team.'
January 2024
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'Mary Jo and the entire team were wonderful to work with as we sold our condo! Kelly, Mary Jo, and Marissa walked us through the whole process and made everything so easy for us, all the way from the initial listing to the final closing of the condo. It was a pleasure to work with The Bouma Group, couldn’t have asked for a better, more seamless experience.'
January 2024
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'We feel very fortunate to have partnered with the Bouma Group for purchasing our first home. There just aren't enough good things to say about Stephanie and our experience - she scheduled viewings quickly and that worked with our schedule, provided expert insight on each property we saw, and was easily reached by phone/email when we had questions. Stephanie is trust-worthy; we never felt pressured to make an offer and when we found the right home, we knew it. I never thought I'd say "I'm going to miss my realtor" but we will! The closing process was a breeze with help from Marissa on their team, too. We will absolutely be referring Stephanie and the Bouma group to any friends looking to purchase a home in the area!
March 2024
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'Mary Jo and the entire team at The Bouma Group were amazing to work with while selling our home! Mary Jo was attentive and knowledgeable throughout the listing process, and helped us navigate multiple offers very quickly. I highly recommend Mary Jo and the rest of The Bouma Group team. From listing to closing, Mary Jo, Kelly, Michael, and Marissa were extremely helpful, quick to answer questions, and an overall joy to work with. Thank you!'
December 2023
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'This group, especially Mary Jo helped us every step of the way and made us confident our house would sell and sell fast! And it did! For over asking!'
December 2023
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'Ilana did a fantastic job helping me find a nice house in a great area at a great price. She is very knowledgeable about the real state market and about houses in general (materials, construction, etc). She was friendly and easy to work with. Highly recommended!'
December 2023
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'Mary Jo and her team were fantastic! I was kept in the loop on everything throughout the selling process and they made sure I was getting the best offer for my house!'
November 2023
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'Brent and his team helped me purchase a condo. They were responsive and professional, and made the whole process stress-free. I connected with the group at the end of September and got to closing at mid November. Every step went smoothly! Highly recommended for first-time buyers.'
November 2023
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'Trevor was great to work with. He was very patient and available. I felt like I could really trust his him.'
November 2023
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'I would highly recommend Trevor McIlwaine at The Bouma Group. I've had a very positive and productive experience with him. He is available, patient, insightful and above all honest and straightforward'
October 2023
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'My husband and I were first-time home-buyers, and Brent and his team at The Bouma Group were amazingly knowledgeable, caring and responsive every step of the way. Brent truly took the time to understand exactly what we were looking for and that our vision was taken into consideration with every listing he provided to us. And not only were we first-timers, we were also searching and buying our home while living out of the state. Brent was super flexible with our schedule (always reachable unless otherwise specified), and he sent lots of videos (pointing out pros and cons) and often connected with us over video calls to ensure we got the full picture. It only took a couple of months after working with Brent to find our home, and once we did, he coached us through putting in a competitive offer and everything that followed once our offer was accepted. It can be an overwhelming process, but Brent and his team (closing manager, Marissa Franklin, and client concierge, Michael Barbour) immediately provided us with all the information we needed, including checklists, due dates, suggestions for insurance companies, etc. They were equally as caring, professional and responsive, and it was extremely helpful, and a relief, knowing they were keeping us on track all the way up to, and even after, closing. We highly recommend Brent and The Bouma Group for your home buying process!'
October 2023
⭐⭐⭐⭐⭐
'Our home-buying experience with Brent with The Bouma Group was first-class during every point in the process. After meeting Brent at an open house, he continued to check-in for nearly a year and provide new, spot-on listings for us to consider.
When the home we purchased became available, Brent arranged a showing that very day, coached us through putting in a competitive offer, and within the next ten days walked alongside us, listening and advising, as we negotiated the final price.
Once negotiations were done, our Bouma Group closing manager, Marissa, seamlessly began helping us with checklists, suggestions for insurance companies, you name it, everything we needed to know and do right up to the day of the closing.
Although we did not end up listing our current home, Mary Jo, a seller’s agent with The Bouma Group, provided us with a detailed plan of what we would have needed to do to list our current home, and we will be back in touch when it comes time to sell.
If you are hoping to have a team of property experts at your side in the process of buying and selling, we cannot recommend Brent, Marissa, and Mary Jo highly enough. They are caring and skilled property professionals with years of industry knowledge and know-how at your disposal.'October 2023
⭐⭐⭐⭐⭐
'Mary Jo Hahn did a fantastic job of helping us sell our condo. She knew the market and exhibited great negotiating skills. Everything went smoothly. The whole team was professional and kept us updated and in the loop on what was happening. She and the whole team were great.'
October 2023
⭐⭐⭐⭐⭐
'Mary Jo Hahn was an easy choice to be our listing agent. Our sale went very smooth and I am confident The Bouma Group maximized our selling price. The team kept us informed throughout the process. Next time I will use Mary Jo and The Bouma Group again!'
September 2023
⭐⭐⭐⭐⭐
'Mary Jo and team did such a great job selling our home. Even though Ann Arbor is a strong seller’s market, one still needs advice and support when pricing and presenting the home to ensure the best possible sale! Mary Jo’s knowledge of the local market and conditions, connections with experts to help stage and landscape the home quickly and her support in the negotiation process were critical to the great outcome we experienced. She is backed by a whole team who were so knowledgeable and responsive. I appreciate you all!'
September 2023
⭐⭐⭐⭐⭐
'Ilana from The Bouma Group did a phenomenal job helping me with the process of buying my first home. I had no idea what I was doing and she was very kind and patient with my family and I throughout the process, and always took the time to explain the foreign language of the real estate world. I could not be more appreciative how of how calming her presence was in what would otherwise have been a stressful first experience.'
August 2023
⭐⭐⭐⭐⭐
Ilana Riback was a dream to work with. She is very knowledgeable of the market and we were very impressed with her incredible attention to detail. Can’t wait to work with Ilana again.'
August 2023
⭐⭐⭐⭐⭐
'We know right away when we met Mary Jo she was the right person for us. She was very relatable and understood our situation exactly. She guided us through the process carefully tolerating my many calls, questions, concerns to be heard and addressed. It was great to have the strength of her team supporting us the whole way through. The process was fast moving and needed careful organization from start to finish. She and her team members were super responsive. They addressed concerns and questions even before i could ask them. We received great advice through quality research while working to set the price of our home. We are thankful we chose the right person.'
August 2023
⭐⭐⭐⭐⭐
'Trevor was my buyer's agent for my purchase. He is an excellent buyer's agent. He is very professional, patient, and knowledgeable in his job. He has been acting in my best interest and always keeps me informed about the details of the properties. Working with him is a pleasure, and I will definitely recommend him.'
August 2023
⭐⭐⭐⭐⭐
'Working with Ilana Riback at the Bouma Group was great, she really went above and beyond to make the home-buying process as smooth and seamless as possible (doubly challenging since we were purchasing from out of state). Her knowledge of the Ann Arbor area, neighborhoods, and the local "residential real estate" landscape was excellent and really helped streamline the process. She patiently and knowledgeably answered all our questions and was very responsive and communicative. We would definitely recommend her!'
August 2023
⭐⭐⭐⭐⭐
'Bought and sold a condo with Bouma Group very satisfied with both transactions in the 4-year period. Very cooperative, responsive and highly recommend them for any real estate needs.'
August 2023
⭐⭐⭐⭐⭐
'Mary Jo and her group made selling my condo extremely easy and simple. They were extremely knowledgeable and handled all my questions and requests swiftly. Would highly recommend to anyone selling in the neighborhood.'
August 2023
⭐⭐⭐⭐⭐
'If I could add more stars I would. Our buyer's agent, Ilana Riback of the Bouma Group, Ann Arbor MI is genius! We loved working with her. She sets up access to a computer where you can review the newest properties on the market right away, and let her know which ones you like, which is how I quickly found the property we bought, right as it went on the market. She included properties described as "Coming soon" so you can make a tour appointment, as soon as possible. She also understands the nuts and bolts of her business, and can alert clients to problems with a property.
I cannot recommend her too highly!'August 2023
⭐⭐⭐⭐⭐
'Trevor was fantastic to work with! He stayed in contact throughout the entire 15+ month new build process and his knowledge of important things to keep track of and check proved invaluable during each step.'
July 2023
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'We used The Bouma Group for both ends of a downsizing from our family home of 40 years to a downtown Ann Arbor condo: purchase of condo in summer ’22 and sale of family home this summer. I could not be more pleased with their handling of both transactions.
Our decision to use The Bouma Group was based on the relationship Mary Jo Hahn and Ilana Riback had established with us a year or two earlier. Well before our timeline for the actual downsizing they provided valuable insights on our upcoming transition Also helpful was their series of Zoom-based presentations on several aspects of downsizing. When the time came to begin our search, our choice of realtor was already well in hand.
Both the purchase in ’22 and the listing in ’23 followed a well-laid-out strategy that emerged from our initial discussions with Ilana in ’22 and Mary Jo in ’23. In both cases timing was critical. For the condo purchase we had an inflexible close / move-in date; for the sale The Bouma Group strongly recommended a target date to list the property based on their current read of the market. The Bouma Group delivered on our timing requirements for the condo purchase and we conformed to Bouma’s timeline on the sale!
As the transactions proceeded it was obvious that The Bouma Group works as a team, both the agents we worked with and the back-office staff who attend to all the details. Roles were well-defined and explained to us up front. Communication was great every step of the way.
It was a pleasure to work with the real estate professionals at The Bouma Group!'
⭐⭐⭐⭐⭐
'Mary Jo Hahn and every member of the Bouma team were excellent throughout the whole process. Mary Jo and Martin convinced us to list with them instead of the realtor who sold us the house because they had a superior marketing plan backed up by compelling data. Mary Jo and the professional stager provided clear advice including several details that we had not heard before, and we believe it made a significant difference in achieving a quick sale at a high price. We got the house on the market in less than 2 weeks and it sold in just a few days with multiple offers. Mary Jo negotiated well to achieve a higher price than we thought possible due to escalation clauses. The closing process went smoothly, again with the help of excellent specialists in closing. Even though they had specialists assisting on different aspects, Mary Jo was always our main contact and could be quickly reached at any time. I highly recommend the Bouma team and Mary Jo Hahn.'
July 2023
⭐⭐⭐⭐⭐
'Trevor McIlwaine at The Bouma Group is an awesome agent! His patience with showing me multiple properties resulted in me finding a condo very close to my daughter and her family. He is attentive and easy to contact via phone, text or email. He was willing to take as much time as necessary to explain important details, terms and requirements. Trevor’s expertise, friendliness and respectful attitude made my home search and purchase low-stress and successful.
Marissa Franklin, closing manager at The Bouma Group was also extremely helpful during closing. She walked me through the process, making sure that I knew what I needed to do and when it needed to be done. Her friendliness and professionalism made the closing process easy.
I highly recommend Trevor, Marissa and The Bouma Group!'July 2023
⭐⭐⭐⭐⭐
'Mary Jo and the team were incredible! After an unsuccessful listing with a previous agency we listed over 7 properties with The Bouma Group and within 6 months all 7 were sold! They managed all the details and we had an incredible experience!'
July 2023
⭐⭐⭐⭐⭐
'Bouma group were exceptional. They did a phenomenol job in putting our house in the market, they have a great team and took great pictures, 3D tour in a very timely fashion. Mary Jo was great, she was prompt whenever we needed her, friendly and great to work with. There were few hiccups but they made sure that the entire process from placing our house in the market till signing the closing documents was smooth. After closing Marissa went above and beyond to return our amazon shopping that got delivered at our sold house. Highly recommend working with the Bouma group.'
July 2023
⭐⭐⭐⭐⭐
'Brent and the Bouma group made the home buying process as stress-free as possible. He patiently answered all of our questions and listened carefully to our preferences to help us narrow our search. When we were ready to put in an offer, Brent's strategic advice helped us secure our home quickly. He was supportive and knowledgeable throughout the entire process- from walk-throughs to inspection to final closing. Brent was easy-going, well-informed, and fun to work with and we would recommend him, 10/10!'
July 2023
⭐⭐⭐⭐⭐
'Trevor, and the rest of the Bouma team, were absolutely terrific to work with throughout the buying process. He was attentive to my wants and needs, plus realistic and knowledgeable about the Ann Arbor market. When it came to making an offer and negotiating each step before closing, Trevor was a pro. He communicated openly, helped navigate a couple hiccups, and made me feel confident and composed all the way until I got my keys. I very highly recommend working with him!'
July 2023
⭐⭐⭐⭐⭐
'Martin and Mary Jo are excellent. We couldn't have asked for a better experience. They were there every step of the way and made the home sale process as smooth as possible. The Bouma Group always goes the extra mile for its clients. Highly recommended!!'
June 2023
⭐⭐⭐⭐⭐
'I highly recommend Ilana Riback from The Bouma Group Realtors to anyone who is in need of an experienced realtor. She was extremely personable, as well as hard working-which was evident in her availability and knowledge on what goes into picking a good home. Ilana truly cared if we found a house that contained everything that we needed, but also one that made us happy. She made home buying process more tolerable; we could not have done it as flawlessly without her. We have spoken very highly of Ilana to our friends and family and urge anyone who is going to be looking for a home to have Ilana on your team. You will not be disappointed.'
June 2023
⭐⭐⭐⭐⭐
'We had a tremendous experience working with The Bouma Group for our recent home purchase in Ann Arbor. Our agent Ilana was incredible starting day one of working together. She used her years of experience to help guide us through an extremely competitive market to a great house! Thank you Ilana/Bouma Group for helping us find our new home!'
June 2023
⭐⭐⭐⭐⭐
'Mary Jo was outstanding. She was extremely knowledge about the market and directing us to price and prepare for sale. She was very responsive, always available to answer questions. When it came time to review bids on the house, she offered us sound guidance about which bid was the strongest. We would work with her again in a heartbeat and will be recommending her to our friends.'
June 2023
⭐⭐⭐⭐⭐
'My fiancee and I closed a condo in Ann Arbor with the help of Brent, from Bouma Group. Brent streamlined the entire process, and went above and beyond to show us places that fit our criteria. He was available at virtually all hours, super knowledgeable about Ann Arbor's shark tank of a housing market, and couldn't be more pleasant to work with. Extremely thankful for the help of Brent and, by extension, Bouma Group.'
June 2023
⭐⭐⭐⭐⭐
'Mary Jo and the entire Bouma team did an excellent job selling our house and vacant properties in Salem Township. They have a process and the process works. Their communication was excellent, I was always in the know without having to ask. I highly recommend working with Mary Jo and the Bouma team.'
June 2023
⭐⭐⭐⭐⭐
'Stephanie is super responsive, knowledgeable and patient with me. Anytime I have questions, she would respond quickly with detailed explanation. I really enjoyed working with her, since she's super helpful and resourceful. Stephanie, she is the best. I will continue to work with her in the future on next home.'
June 2023
⭐⭐⭐⭐⭐
'From listing to sale…the whole process was streamlined, efficient and flawless. The complete Bouma team is at the top of their game! I could not be more pleased with the sale of my home!!!'
June 2023
⭐⭐⭐⭐⭐
'Stephanie was amazing, fast communication, the first house i put an offer on, she advised me on what to include and exclude in an offer to make it a strong offer since it was my first time buying a home, then the last home i saw she recommended doing an escalation clause which resulted in me getting the house. Will for sure work with her again for my next purchase '
June 2023
⭐⭐⭐⭐⭐
'Mary Jo was the constant professional, who guided me through the process of selling my home. It quickly became apparent that her main concern was that I was comfortable with each and every decision being made through the sale of my home. Knowing that she had my best interest in mind was a huge comfort during a very stressful time. Overall I had an amazing experience with the Bouma group. The entire staff truly were amazing to work with.'
June 2023
⭐⭐⭐⭐⭐
'Stephanie was a dream to work with. She made herself available to us during the house hunt, was very responsive, and always followed up in a timely manner. We especially appreciated Stephanie's transparency and no-pressure style. She would send houses our way when she saw them, but never pushed too hard. The entire process through signing the closing documents was smooth. Highly recommend working with her and the Bouma group!'
June 2023
⭐⭐⭐⭐⭐
'Words do not do justice how thankful we are to have met Mary Jo and the entire Bouma Group! They helped us buy our place three years ago and recently helped us sell it. Everyone is extremely professional, responsive, and knowledgeable. What may seem like a daunting process to some, Mary Jo made selling our house convenient and efficient. We were actually out of the country for the open house. We had full faith in Mary Jo and her team for a successful showing and they did not disappoint. Thanks again to everyone at the Bouma Group and special thanks to Mary Jo!'
June 2023
⭐⭐⭐⭐⭐
'The Bouma group, especially Trevor and Marissa, were a fantastic help during our home purchasing process. We purchased from out of town but, felt like we had nothing to worry about throughout the entire process. From communication was detailed and effective. This process was a breeze! Highly recommend The Bouma Group.'
May 2023
⭐⭐⭐⭐⭐
'Martin and his team are exceptional. This is our second time listing with the Bouma group. Both experiences were efficient, painless and they take time to u sweat and what we needed as sellers (cost, timing and home features). They get us top dollar. They understand the market. They are reasonable.'
May 2023
⭐⭐⭐⭐⭐
'The Bouma group, especially Trevor and Marissa, were a fantastic help during our home purchasing process. We purchased from out of town but, felt like we had nothing to worry about throughout the entire process. From communication was detailed and effective. This process was a breeze! Highly recommend The Bouma Group.'
May 2023
⭐⭐⭐⭐⭐
'Mary Jo and her support staff - Kelly and Marissa - have been super effective all the way, making the selling of our house an easy, totally zero hassle experience. We were particularly impressed by the top-notch professionalism of all the folks at the Bouma Group. This could not have been a better experience.'
May 2023
⭐⭐⭐⭐⭐
'Over the past year, we have had the pleasure of working with Mary Jo Hahn of The Bouma Group to prepare and list our home for sale. From our initial conversations and throughout the entire process, the service we received from Mary Jo was phenomenal. Her understanding of the real estate market and deep knowledge of local housing trends and timing combined with her strategic insights, experience, and dedication to helping us sell our home made us confident that we were in good hands and that our needs were a top priority. Whenever we had questions, she was quick to return phone calls or texts—even after hours—to provide us with helpful guidance and great advice.
We couldn’t be happier with our entire experience of working with Mary Jo. She is extremely pleasant to work with. Her responsiveness and commitment to us made us feel as if we were working with someone who had our best interests at heart as opposed to someone who simply cared about selling a property.
If you are looking for the best realtor to handle the sale of your home, we can confidently recommend The Bouma Group and Mary Jo Hahn. They will partner with you and support you through your journey from listing to sale and beyond. Their hard work, expertise, and support enabled us to successfully sell our home quickly and over the asking price!'May 2023
⭐⭐⭐⭐⭐
'Trevor helped us to buy our first home! He is a great listener and helped us through our journey of buying home. He walked us through very minute details about the house and informed us about different aspects of a house. Very knowledgeable, humble, and always ready to help!'
May 2023
⭐⭐⭐⭐⭐
'This is the second time we have chosen Martin to sell a home in Ann Arbor. He inspires confidence with his understated professional manner, and delivers substance in the form of accurate assessment of what we have to deal with in selling in a particular market. We trusted his judgment and his advice led to our selling both properties within a few days of listing. His team was stellar in shepherding us through the entire process - prompt, knowledgeable, thorough, detail-oriented. Even the other parties involved in our transaction made particular comments about how impressed they were with Martin and his group! They deserve every accolade I can give for providing a stress-free selling experience.'
May 2023
⭐⭐⭐⭐⭐
'Ilana was just so exceptional to work with. We worked with Ilana to perform a 6-month diligence (intended to be much shorter) on some undeveloped vacant land we just closed on. Ilana was such a key ally through every step of the process from initial purchase agreement, getting terms in the contract that protected our interests, a thought partner to discuss how to respond to challenging and unclear responses from the sellers agent. She also helped us find a great local attorney who was able to give us fantastic advice throughout the process as well while the HOA was stood up during the diligence process. Without Ilana's support, this process would have been a nightmare. She was always available for a call, even at odd hours of the week when spontaneous issues would come up. Additionally, she is such a genuinely caring person who wants her clients to find happiness in their lives. Her motivation is not selling a house or land to make a commission, but being proud of helping people in her community enrich their lives through real estate. I couldn't recommend her higher.'
April 2023
⭐⭐⭐⭐⭐
'Trevor was an excellent partner in the quest to find a home. I needed to act fast since my home was already sold. The current real estate market is very tricky and he solved many problems for me. His response time was amazing. His connection to Ann Arbor and his vast depth of contacts made my winning bid possible.'
April 2023
⭐⭐⭐⭐⭐
'Mary Jo and her team of professionals met with us at our home and gave us constructive guidance on how to stage our home and make it as presentable as possible. They explained in detail how they reached a suggested sale price by reviewing line by line, the market comparable properties. After receiving multiple offers within the first day of listing, we knew that we selected the right real estate professional. We are very happy with the entire experience.'
April 2023
⭐⭐⭐⭐⭐
'It was a pleasure to work with Mary Jo on the selling of our Ann Arbor home. She walked us through the process and provided expert advice on how to best prepare to list our home, especially in a challenging market. Not only was Mary Jo very responsive and helpful throughout the process, but she also successfully sold our home (over asking price!). We highly recommend working with the Bouma Group!'
March 2023
⭐⭐⭐⭐⭐
'Trevor did an excellent job as our agent. He was patient and understanding even when things didn’t work out. I know this is his job but it does feel like he really cares. In this economy he was able to make our one offer at asking a successful transaction. Thanks again and will recommend to others.'
March 2023
⭐⭐⭐⭐⭐
'Martin and his team made this the best real estate transaction I've ever been a part of. Great, consistent, timely, clear communication the whole way through. Easy-to-use tools to make the process smooth. Friendly and helpful describes everyone involved from Bouma Group. We were very impressed with Martin's local knowledge on price, timing, and demand.'
February 2023
⭐⭐⭐⭐⭐
'Mary Jo was a consummate professional and a pleasure to work with in selling our long time family home. She lead us through the process and brought experts from her group when needed. I would highly recommend Mary Jo and the Bouma Group.'
February 2023
⭐⭐⭐⭐⭐
'Mary Jo was a pleasure to work with start to finish. She is so responsive and anticipates your every need.
Her team makes everything effortless and easy.
You can’t do better than the Bouma Group.'February 2023
⭐⭐⭐⭐⭐
'This is the second home Trevor has helped us to purchase- and he also helped us to sell our last home (3 home transactions total with Trevor). We will not work with anyone else. Trevor is incredibly responsive, smart and shockingly makes the process fun. Our most recent purchase was a new construction and Trevor advocated for us in ways that we would not have even had knowledge about, literally getting on his hands and knees to inspect items that we may have not noticed. Trevor- and the Bouma Group- are best-in-class and it shows.'
February 2023
⭐⭐⭐⭐⭐
'The Bouma Group was outstanding during the listing and selling of our home. Mary Jo was our realtor, she was always available and receptive to our needs and concerns, a definite 5 star rating for her attention to detail and persistence in getting the job done to all parties extreme satisfaction. This is a very professional and organized group from top to bottom, everyone we encountered with the group was helpful and knowledgeable. I would highly recommend their services to all prospective sellers.'
February 2023
⭐⭐⭐⭐⭐
'Trevor was incredibly helpful during our home-buying process in Ann Arbor. Very thorough, careful, knowledgeable, and prompt. Our closing process was a little unusual, but he helped us navigate what could have been a very confusing closing.'
February 2023
⭐⭐⭐⭐⭐
'Stephanie provided me with an excellent realtor experience. My purchase offer amount was right on and her strong recommendation to do a “just before” closing inspection found a hot water tank leak not existing previously. Stephanie negotiated an appropriate and readily agreed to financial solution that allowed us to close shortly after. Stephanie and Bouma’s staff guided me thru a very short offer-to-closing time with ease.'
January 2023
⭐⭐⭐⭐⭐
'Trevor is a fantastic agent, we are so fortunate to have connected with him! He really understood our needs and was able to direct and advise us re the best housing opportunities in the A2 area - he went above and beyond by addressing short notice requests to see properties (we were relocating and on a limited time frame), and throughout the whole process was calm, clear, informative, and just a pleasure to work with. As a real estate professional relocating from another region, my standards are fairly high - Trevor & The Bouma Group met, and dare I say, surpassed them. I could not have asked for a smoother or more efficient and respectful transaction process! My family is so happy in our new home! I would recommend them without reservation to anyone looking in the A2 or Southeast Michigan area - you won't be disappointed!'
January 2023
⭐⭐⭐⭐⭐
'Knowledgeable realtors.'
December 2022
⭐⭐⭐⭐⭐
'Martin and his team at Bouma Group were extremely helpful and professional with us under very trying circumstances. Due to a horrific auto accident while we were on vacation in Canada, we were unable to return to our home in Michigan. We were forced to rent out our home and not leave it vacant. Martin’s team found a tenant for us. Two years later, the second tenant in our home wanted to move out, so we decided to return to Michigan to list our home for sale. Travel is difficult for us, since we still have mobility issues post-accident. In the midst of Covid, and with help to make repairs to our home prior to listing it for sale, Martin and his team were extremely helpful. We were able to get the home fixed up, staged, and listed for sale. We received a fine and aggregable offer shortly after listing it for sale, and were able to complete the sale. We highly recommend the Bouma group!'
December 2022
⭐⭐⭐⭐⭐
'Trevor did an amazing job working with us. He was very responsive and quick to respond to any call or txt we sent. He was also very knowledgeable about builders in the area and set up several interviews to help choose the best one for our needs. In the end we got a great lot at a good price that we are very happy with.'
December 2022
⭐⭐⭐⭐⭐
'Mary Jo did an awesome job. She assisted us in selling our house quickly. She was involved in all aspect of selling. She was friendly, responsive and gave us great advice. She helped us getting the fair market analysis. She was always there to answer our phone calls even when it was after hours or on weekends. We were able to sell our house very quickly.'
December 2022
⭐⭐⭐⭐⭐
'During the last 36 hours prior to closing, the buyer was making many demands to close the sale. Mary Jo handled everything, minute by minute with superb expertise. I found out later that during the last 24 hours prior to the closing, Mary Jo was out of the country on holiday. I am so impressed that she was still vested in getting to the finish line.'
November 2022
⭐⭐⭐⭐⭐
'Mary Jo was so clear and efficient in explaining what immediate steps we needed to take in order to get our house "sell ready". Then she helped find the workers to make things happen. As a result, we had immediate offers and a smooth selling process.
The entire Bouma Group was integrated and skilled at their various parts of the process --- selling, closing, working with the Title company. They all responded ASAP to emails or texts or calls, and knew details immediately. I was reassured and impressed all the way. Highly recommend the entire company.'
November 2022
⭐⭐⭐⭐⭐
'Trevor was fantastic in both the purchase of our new home and sale of our old home. He was very transparent during the entire process, helping make sure we had all of the information we needed to make the right decision without overwhelming us with unnecessary details. Highly recommend working with Trevor if you are in the market for a new home or to sell your own home in the greater Washtenaw County area!'
November 2022
⭐⭐⭐⭐⭐
'My husband and I are first time home buyers, but the bouma group made the home buying process so clear and really simplified it for us. They respond quickly to questions and requests!'
November 2022
⭐⭐⭐⭐⭐
'A very positive experience with the Bouma Group and with our assigned individual Rebecca Kenealy.
I recommend the organization and the individual'October 2022
⭐⭐⭐⭐⭐
'Rebecca was extremely helpful and valuable to our home buying process. She always quickly replied to our questions and got us what we needed when needed. When the sellers agent needed a push, she took care of it. Also she was an excellent negotiator when we asked for a credit back and got us to close! I highly recommend her. The team at Bouma was also helpful to us and even supplied a free moving truck.'
October 2022
⭐⭐⭐⭐⭐
'Our experience in selling our home with The Bouma Group was fantastic. Martin Bouma is a consummate professional. He has outstanding listening and communication skills and never failed to return a call promptly (day or night), especially during the listing and showing period. He kept us well informed and provided sound advice as feedback from potential buyers and offers came in. At our first meeting, Martin conveyed a strong eagerness to gain our business and his attitude throughout the sale process was that our sale was very important to him. The marketing effort was particularly good. The Bouma staff is very well trained, from marketing and listing through closing; we found them all to be knowledgeable and very welcoming and friendly.'
September 2022
⭐⭐⭐⭐⭐
'The Bouma group is the best- professional all the way through! I have used them twice- purchasing and selling a home. Mary Jo was my selling realtor and she is extremely kind, smart, thorough, responsive, and knowledgeable. I highly recommend!'
September 2022
⭐⭐⭐⭐⭐
'Mary Jo was excellent to work with! The market this year was unpredictable, and we were selling our home in MI to move out of state, and there was a lot to juggle. We really felt cared for by Mary Jo and everyone at Bouma!
We worked with the Bouma Group when we bought our first home in MI, and when we were ready to sell, they were the immediate first choice to go back to. We felt very cared for by the whole team, and it's clear everyone who works there has expertise in this field. We highly recommend them!'
September 2022
⭐⭐⭐⭐⭐
'My experience working with Trevor and the Bouma Group was phenomenal!! Trevor was punctual, professional, and eager to help me with the millions of questions and concerns I had throughout the process of being a first-time home buyer. I was able to find the perfect home with the help of him and his team. I highly suggest anyone looking to purchase a home in the Ann Arbor area to utilize Trevor and The Bouma Group.'
September 2022
⭐⭐⭐⭐⭐
'Everyone at The Bouma Group was top notch. They walk you through each and every step so you know exactly what is going to happen. Selling a home can be a nerve racking experience with all the running around but Mary Jo made it a very pleasant and welcoming event. I would without a doubt recommend her to anyone considering putting their home on the market.'
August 2022
⭐⭐⭐⭐⭐
'The Bouma Group worked hard to help us find a condo and to make the process very smooth. In this market it's great to be able to rely on the expertise of professionals and Stephanie Roberts did not disappoint all the way through to the end of the transaction it was great service.
If you are looking or trying to sell consider working with the Bouma Group.'August 2022
⭐⭐⭐⭐⭐
'If you are seeking a realtor that is responsive, straight to the point, and will drive forward a successful transaction, give Trevor McIlwaine a call at the Bouma group. Trevor went above and beyond, I won’t hesitate to recommend the Bouma group and use them for any future transactions.'
August 2022
⭐⭐⭐⭐⭐
'Trevor was very helpful in a difficult market. I had to put in multiple offers before I bought a place, but I felt he was very supportive in a frustrating market. I was also pleased with how fast communication was, especially since I was buying in a fast-paced environment. Definitely would recommend him!'
July 2022
⭐⭐⭐⭐⭐
'I wish we could give Ilana six stars across the board. Working with her made the daunting process of buying a home in this market a total pleasure. She combined a deep familiarity with the nuances of Ann Arbor's different neighborhoods, canny intuition and strong analytical chops to help us understand local market dynamics and craft strong but reasonable offers (she ran several pricing models for us and actually enjoyed the process of running the analyses), she has an absolutely relentless work ethic, and she's a joy to interact with personally day-to-day. Her video tours were amazing, her knowledge of home builds, construction, and issues to look out for rival a home inspector, she's a great negotiator, and at the end of the day, she helped us land a dream home. For context, we have bought and sold property before, and I am rarely moved to leave recommendations online for service of any kind. I simply cannot recommend her more highly. She is the best.'
July 2022
⭐⭐⭐⭐⭐'Trevor is very personable, flexible, and knowledgeable! And very patient as we went through a process that took quite a long time, where we thought we wanted to move out of the area and then changed our minds, and where we we started with a high budget, and then changed our minds, etc. Highly recommended!July 2022
⭐⭐⭐⭐⭐
'Trevor was wonderful to work with! Buying a house is a major decision rife with doubt, anxiety, and a kind of delirious happiness. Trevor calmly explains each step, reassuring you the whole way, and breaks down the extensive process into understandable parts. He walks through each house with you pointing out areas that are in good condition or in need of repair and the average cost of the repair. When you're ready to put in an offer, he explains each section clearly, how the various choices can affect the outcome, and what your average closing costs will look like. He is incredibly knowledgeable about the area and quick to respond to any questions you have--even the panicked questions at 11 pm on a Friday.'
July 2022
⭐⭐⭐⭐⭐
'I worked with Trevor on purchasing a condo in Ann Arbor, and I cannot recommend his expertise enough! He has a vast knowledge of the area, including the specificities of each neighborhood. Trevor was extremely attentive, responding to emails within minutes, even on the weekends, and scheduling numerous showings both in person and on zoom for me. The group as a whole also provides many resources that were very useful, and I am very grateful for Trevor and the team for helping me purchase a property!'
June 2022
⭐⭐⭐⭐⭐
'My wife and I purchased our first home in May 2022 with a huge help from Trevor. He was very knowledgable on the integrity of the home inside and out. He responded to questions in a quick fashion and setup showings for us that met our schedule. I would highly recommend him to anyone looking to buy a house.'
June 2022
⭐⭐⭐⭐⭐
'3 years ago I was at the end of my rope with having to deal with bad Realtors. This is when I came across the Bouma group. Trevor was amazing in helping me find a home. I have never come across a realtor so knowledgeable. Fast forward 3 years and I decided to sell my home, my first call was to the Bouma group. Mary Jo Hahn was an absolute Delight to work with. She saw my vision and helped me achieve it every step of the way. These two and every single staff member that I have interacted with there have just been some of the most amazing people I've ever come across. If you're thinking of buying or selling a home, do yourself a favor and make your first call to the Bouma group!'
May 2022
⭐⭐⭐⭐⭐
'I reached out to the Bouma Group because word of mouth and online reviews indicated that they could match me with an agent who had deep knowledge of the Ann Arbor condo market. Trevor McIlwaine helped me find neighborhoods, understand the market and write the offer that got me the condo I wanted!'
May 2022
⭐⭐⭐⭐⭐
'Trevor was recommended to us by a family friend. He was very patient and attentive. He worked with us for over a year to sell our current home and buy our dream home. No matter how busy he was, he always made time for us. He is knowledgeable and could answer every question I had. 10/10 would recommend!'
May 2022
⭐⭐⭐⭐⭐
'Stephanie from the Bouma Group has been excellent! She was very communicative, honest, and was always available to answer our questions and ease our concerns as first-time homebuyers. I would recommend them for anyone starting out and looking for a new home that meets their budget and location.'
May 2022
⭐⭐⭐⭐⭐
'Ilana Riback at Bouma recently helped me to purchase a condo in Ann Arbor. She is a brilliant realtor and negotiator. She has a deep love for the city and guides people to where they truly belong. Outstanding. Anyone either moving to Ann Arbor or relocating within the city should absolutely work with her.'
May 2022
⭐⭐⭐⭐⭐
'Trevor was incredible to work with as first time buyers looking out houses from out of state. He is extremely responsive, detailed oriented, and always kept us in the loop with regards to offers we put in. Was very patient and willing to answer all our questions. We couldn't have navigated this market without him!'
April 2022
⭐⭐⭐⭐⭐
'The Bouma group helped us through a difficult sale from out of state. I honestly don’t know how we could have done it without them. Always upbeat and thoughtful, I don’t hesitate to give them the highest rating.'
April 2022
⭐⭐⭐⭐⭐
'Great overall! We interviewed several people and in the end Mary Jo offered the best mix of knowledge, process, and responsiveness. Furthermore, we were selling from out of state, so her and her team were able to help us clear out some stuff left behind and a couple touch ups here and there.
10/10 would recommend.'April 2022
⭐⭐⭐⭐⭐
'I worked with Mary Jo and the Bouma group on the selling of my home. I was out of the country until the closing which made communication and understanding critically important. Mary Jo and the Bouma group managed this situation very well. We sold the home at a good price and the process was very well done and efficient.'
April 2022
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'We loved working with Trevor. Very informative, always available, extremely helpful . Right on time , always willing to help. He showed us many houses and lots . We highly recommend him'
April 2022
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'My husband and I are moving from Chicago to Ann Arbor, and we worked with Stephanie to find our home. Stef was absolutely wonderful. Not only was she incredibly responsive, she was also very accommodating. She did a number of zoom house tours with us, in addition to in-person tours of the same home. She also was available to talk on the phone whenever we considered putting in an offer. Not to mention, she referred us to our lender, who turned out to be fantastic! Stef was very friendly, kind, understanding, and genuinely just wanted us to find the best home and make the best decision in such a crazy market. We also worked briefly with Trevor, who was also incredible. He made time for us, and helped us tremendously while Stef was on vacation. And last but not least, Amoreena was very helpful in the closing process, she is very organized and keeps in touch throughout the whole process to make sure none of our questions/concerns go unanswered. I highly recommend the Bouma group if you are looking for a home!'
April 2022
⭐⭐⭐⭐⭐
'We moved back from Arizona to southeast Michigan to be closer to family with a number of expectations for our new home. Stephanie was responsive to our requests to see places as soon as possible after listing. She responded to our questions, need for more information as promptly as able and guided us in making an offer process in these trying times. When she was not as available due to vacation/ after offer accepted, coordination with the team was not as smooth. During the entire process we always felt that meeting our expectations and desires for the " right " home were of prime importance to her and we appreciated that so much.'
April 2022
⭐⭐⭐⭐⭐
'We had used Bouma Group in the past and been happy with them, and our recent experience was no different. Trevor and the whole team worked together to get us a great home in this challenging seller’s market. Trevor had no problem handling the difficult situation of us trying to buy an Ann Arbor home despite living out of state. He patiently showed us homes via Zoom, stopping to give more detail whenever we asked for it. He stopped and. He checked over a home for us on his way into work one day. Whatever needed doing, he did it, and found us a great home despite the tough seller’s market. We highly recommend him.'
April 2022
⭐⭐⭐⭐⭐
'I had the pleasure of working with Ilana to find a house and I cannot speak highly enough of her. We had an issue with the first house we went under contract with and ultimately the seller now longer wanted to sell their house. It left us stuck in an airbnb with a ticking time clock. The very next day, she had houses lined up for us to see and worked her butt off for us to close before our stay at the airbnb ended. She truly cares about her clients.'
March 2022
⭐⭐⭐⭐⭐
'We worked with Martin and the Bouma Team on the sale of our condo and it was an amazing experience! From the first step to the final step everyone was very communicative and thorough. They made the entire experience positive, stress free and easy. We highly recommend them!'
March 2022
⭐⭐⭐⭐⭐
'Mr. Bouma and his great team made my house sale a very fast and smooth process. They kept me informed every step of the way. This is very first time for me to sell a house. I am amazed that Bouma Group made this process so easy. We sold the house within a week after I hand my house key to Mr. Bouma. I will definitely rely on Bouma group when I sell my next house.'
March 2022
⭐⭐⭐⭐⭐
'After looking for real estate groups within the Ann Arbor area, we were recommended to the Bouma Group. We were contacted by Ilana and little did we know at the time what a blessing that was. Ilana is by far the best real estate agent we could have asked for. In this crazy market, having someone with Ilana's expertise isn't just nice to have, it's necessary. We were moving across the country and Ilana was able to provide us with great knowledge about the greater Ann Arbor area, gave fantastic video tours, responded quickly to any answer we had, and had the savvy and sharpness needed to put our offers above the others. You won't find anyone who will work harder for you than Ilana. In the end, Ilana found us the home of our dreams. She knew us better than ourselves and after being in our home a little over a month, we have come to appreciate Ilana's work more and more. It took several months to find the place we wanted, but Ilana put the same hardworking effort in from day one until we closed. If looking for a real estate agent in the Ann Arbor area, we very highly recommend Ilana.'
February 2022
⭐⭐⭐⭐⭐'Having just purchased my first home, there is no one I could recommend more than Mary Jo. She was able to help me navigate this crazy housing market and made sure that I was up to speed and fully understanding everything that was going on.The market dictated that this deal moved very fast, from walkthrough to final inspection, and Mary Jo was there each step of the way ensuring that everything went as smoothly as it possibly could.My experience with The Bouma Group, especially Mary Jo Hahn, is one that I recommend for anyone looking to buy or sell a house. Thanks again, Mary Jo!'February 2022
⭐⭐⭐⭐⭐
'Trevor did an amazing job in a tight market! His attention to detail and follow through made the process very smooth. We were always able to reach him with any questions or concerns.'
February 2022
⭐⭐⭐⭐⭐
'I couldn't recommend Ilana more highly! I’m not sure how I can possibly be concise. As a newcomer to the area, commuting approximately 2.5 hrs per day to a new job where I work non-traditional hours, Ilana worked around my schedule to make the entire process as convenient as possible.
Not only were we also doing this during the pandemic, but I’m also a fairly recent widower, so I didn’t have my normal sounding board, and Ilana proved herself to be a trustworthy “partner” for me—she was more honest and transparent than I possibly could have hoped.
Her patience, positivity, calmness, and amazing knowledge of her craft was exactly what I needed, and together we were able to put me in my new dream home, at a very good price (below ask) in THIS market!
February 2022
⭐⭐⭐⭐⭐
'I had a great experience working with Ilana Riback. She was very professional and used her expertise and that of the team to help our family get the perfect home.'
January 2022
⭐⭐⭐⭐⭐
'Purchasing a new property and selling my existing went smoother than I expected. Their agents helped me purchase the home I wanted even in a competitive market, and sell my house for more than I expected. Communication was great with everyone on the team, and the use of their moving truck was a great bonus!'
January 2022
⭐⭐⭐⭐⭐
'The Bouma Group realtor, Ilana Riback, was extremely helpful in our search for a house in an unfamiliar city. She took the time to get to know us and our needs thereby making a potentially frustrating process of purchasing a property from out of town quite enjoyable. Her knowledge of the local real estate market was impressive, her outlook was realistic, and her guidance was valuable. She is friendly, honest, energetic, and just a pleasure to work with. We would highly recommend her to anybody looking to buy property in the Ann Arbor area.'
January 2022
⭐⭐⭐⭐⭐
'Stephanie Roberts of the Bouma Group made our inter-state move a dream come true. She was responsive, friendly, and helpful, and her knowledge of the home-buying process helped us find the perfect home. We are forever grateful for her patience and kindness. She made us feel so welcome.'
January 2022
⭐⭐⭐⭐⭐'If you are buying a home, Trevor is the partner you want on your team. Trevor was our buyer's agent for our new home build this year, and his deep expertise on the home building process and the market are amazing. Perhaps more importantly, his professionalism, attention to detail, patience, and pragmatic guidance were exactly what we needed. And, he did a great job representing us. Trevor, Mary Jo, Martin, Amoreena, and the entire Bouma team are incredible professionals. You are seriously not going to find a better real estate team in Ann Arbor.'January 2022
⭐⭐⭐⭐⭐
'I would recommend the Bouma group to anyone! I found the entire team to be highly professional, knowledgeable, responsive. They have seemingly thought of everything to make the daunting task of moving as easy as possible, including access to a courtesy truck. Martin maintained frequent communication regarding feedback from potential buyers and marketing strategies. When we received an offer, the closing team gave clear direction on what was needed from me to facilitate the process and avoid unnecessary delays. I will definitely use the Bouma Group the next time I need a realtor.'
January 2022
⭐⭐⭐⭐⭐
'Professionalism,
Quality, Responsiveness, Value' January 2022
⭐⭐⭐⭐⭐
'We contacted the Bouma Group for the sale of our condo that had been on the market for a while. Mary Jo promptly set up an appointment with us and came well prepared with an effective listing and marketing strategy. Mary Jo was always available to answer all of our questions and concerns. Within a few days of our listing we got an offer and the sale went through smoothly. During the entire process, every member of the Bouma team was very helpful and on top of things at all times. We would love to work with Mary Jo and the Bouma Group again and highly recommend them.'
January 2022
⭐⭐⭐⭐⭐'It has been a pleasure to work with Martin and his team. They have gone above and beyond to help me sell my home and find me a new place. I really appreciate first class work with personal touch. I know who to call for my next home search. Keep up the good work. Thank you for your great work.'December 2021
⭐⭐⭐⭐⭐
'I’ve worked with Martin and his team for over 10 years now - both buying and selling houses. He and his team are always professional, knowledgeable and available at all hours to answer any questions. Martin works collaboratively with you throughout. This last time was not straightforward at all with the pandemic going on, but they went above and beyond to get it done and patiently supported and guided me through the process. I definitely recommend this realtor group!'
December 2021
⭐⭐⭐⭐⭐
'I recently closed on a property with Trevor and and selling a home with Mary Jo. You have a great team, but I've got to say, Amoreena has been outstanding to work with and has impressed me with her communication and staying on top of things. Just wanted to pass that feedback along to you because I'm not sure if she gets the credit she deserves with her "behind the scenes" work.'
December 2021
⭐⭐⭐⭐⭐
'Mary Jo and I had been in touch for over a year while I was considering selling my home. Once I decided to move to a Senior Citizen Apartment I got in touch with her. She impressed me immediately after I told her I was represented by someone else, but could she answer some questions? She said it wasn't ethical for her to discuss the property while I was represented by another realtor. With that response, my confidence in Mary Jo went up immediately and when my first contract expired, we began to work together. She provided advice about prepping the house which was opposite the prior agent's advice. I agreed totally with Mary Jo's advice. She went on to provide good guidance on the best way to sell the house. She and her team provided excellent service in marketing the property and they were able to generate many showings. She was very effective in the final negotiations and I will confidently recommend her to my contacts.'
December 2021
⭐⭐⭐⭐⭐
'Stephanie was an absolute delight to work with when finding our new home! From the very beginning, she was thoughtful, listened to our needs/wants, and kept our best interest in mind. Throughout the entire process, she was extremely responsive and flexible. Her team, including Amoreena Crawford, was extremely pleasant to work with and I would highly recommend them to anyone!'
December 2021
⭐⭐⭐⭐⭐
'The entire office is committed to successfully reaching the goal of purchasing a home. Trevor McIlwaine was my agent. He was very knowledgeable about the area, pointed out the strengths and weaknesses of the multiple properties we reviewed and successfully negotiated the purchase of our perfect home. Emily, Amoreena and Stephanie were highly competent professionals who worked behind the scene to make our purchase successful. I highly recommend The Bouma Group and Trevor.'
December 2021
⭐⭐⭐⭐⭐'Bouma is so great! They were great guiding us when we bought our condo 8 months ago and they’re great now, giving us a free Zingermans pie! I love it!'December 2021
⭐⭐⭐⭐⭐
'Mary Jo Hahn was the realtor who recently helped me sell my house where I had lived for 35 years. It was the right decision to move, but I felt emotionally overwhelmed.
I couldn't have found a better person to help me to move through the process. Mary Jo was very sensitive to my feelings, which meant a lot to me. She referred me to various companies to do necessary types of repairs. It was clear to me that she was always advocating for me and focused on my best interests. I knew she would always return my texts and calls promptly.
Mary Jo is totally professional, and I highly recommend her!'December 2021
⭐⭐⭐⭐⭐
'I learned about the Bouma Group by chance when I was casually looking around for a possible home, and I'm happy to have reached out to them. They gave me a lot of guidance & always responded to my questions within a business day. From loan application to the closing process, it was definitely a great learning experience for me as a 1st-time homebuyer. I feel honored to have them as a connection now.'
December 2021
⭐⭐⭐⭐⭐
'We recently sold a condo in Ann Arbor and, after interviewing several realtors, we chose Mary Jo Hahn of Bouma Group. We have been so glad and grateful that we did. From the beginning and throughout the process, Mary Jo was informative, responsive, and wonderful to work with. She understood our needs and goals and was unfailingly smart, strategic, and professional. In the context of what can be a stressful process, we so appreciated Mary Jo’s combination of expertise and care. In the final phase of the transaction, we were also helped greatly by Amoreena of Bouma Group who consistently answered all our questions with a prompt, knowledgeable and supportive response. We highly recommend these two professionals to anyone who needs to buy or sell a property.'
November 2021
⭐⭐⭐⭐⭐
'We worked with Stephanie from the Bouma Group. She is responsive, knowledgeable, explains things simply, and is a delight to work with. She went above and beyond in helping us find the home we now live in - and we love it. Would 10/10 recommend her.'
November 2021
⭐⭐⭐⭐⭐
'Martin and the entire Bouma team worked tirelessly to sell our home. Every member of the team was enthusiastic, genuinely friendly and most importantly, knowledgeable in every step of the process. Our former home is in another county but we received the same level of services as if it were located in the Ann Arbor area. We could not be happier with the Bouma Group and highly recommend them to anyone looking to buy or sell a home.'
November 2021
⭐⭐⭐⭐⭐
'I was really lucky to use Martin and the Bouma Group. Martin had helped my late parents with a few real estate transactions and when my father was ill he told me to use Martin to sell his condominium after he passed. My dad told me that the Bouma Group was very skilled in real estate transactions and Martin knew the Ann Arbor area quite well. I can see why my late father recommended the Bouma Group! The sale was immediate, we received price higher than listed, and the Bouma Group office was very helpful and receptive to my questions. I would recommend the Bouma Group. In a sense, I'm 4 for 4 with them!"
November 2021
⭐⭐⭐⭐⭐
'Why did we want to buy a house in Ann Arbor? That's a long story. Suffice to say that we were visiting our daughter and decided to check what was on offer in the housing market. We walked over to the first realtor we saw. It happened to be Bouma Group. What a happy piece of luck. We were teamed up with Stephanie Roberts. Another happy piece of luck. A few days later she was piloting us through a mixed listing of condos and houses (we only had one day to shop!). A few days more and we made an offer. A few more days and now we own a house in Ann Arbor. Stephanie and the Bouma staff were engaged, efficient, and professional. They just got things done. And “getting things done” was not trivial. We were working through the inspection and closing process from 1,500 miles away. Worked like a charm. Bouma even lent us a moving truck over a weekend to move in! We could not have been more pleased."
November 2021
⭐⭐⭐⭐⭐
'Mary Jo and the team at Bouma Group were very professional, strategic, and data driven with very positive results. Mary Jo was always available and responded promptly to any questions or concerns,. Her knowledge and experience were invaluable for the successful sale of our large home. We would highly recommend the Bouma Group!!'
October 2021
⭐⭐⭐⭐⭐
'When it comes to Trevor McIlwaine we're not sure you could find a better realtor in the Ann Arbor area. Trevor was by far the most dedicated and easiest realtor we've ever worked with. He was always willing to take our calls and listen to our needs and concerns, even on his off days. He provided us with the peace of mind that we were making the right decisions and helping us get everything we wanted and needed from our new home purchase. If you are looking for a realtor Trevor and the Bouma Group are a top class realtor company and couldn't imagine having worked with anyone else.'
October 2021
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'I live in Southern California but wanted to buy a place in a cooler climate. I researched the best American cities for retirees and artists. Once I identified a couple of cities that stood out, I researched the best real estate companies there. Then I researched the best agents in those companies. That's how I found Trevor McIlwaine. I sent him a very detailed introductory email so he knew my wants/needs. We spoke on the phone several times about the market, homeownership in a very different climate than I'm used to, the communities I was interested in, and the taxes. I flew to Ann Arbor and spent two full days looking at more than a dozen properties with Trevor. He was extremely observant and honest. I felt he was looking out for me by pointing out not just the nice things about each house, but all the things that would need fixing. He was meticulous and super professional. I felt completely comfortable going through the homebuying process and negotiations with him and Keller Williams. I highly recommend Trevor to anyone looking for a house in his area.'
October 2021
⭐⭐⭐⭐⭐
'Throughout the process Ilana was professional, kind, courteous and very knowledgeable about Real Estate and other associated matters. Her advice, when solicited, was always to the point. She has a very outgoing and friendly personality. She went out of her way to provide us contacts for other work that we might need in the near future.
We will definitely recommend Bouma Group and Ilana to our friends.'
October 2021
⭐⭐⭐⭐⭐
'My past experience with realtors has been less than stellar. It was refreshing to be represented by Martin who was able to bring a level of professionalism and experience that is missing from the vast majority of "amateurs" out there. It seems everyone thinks they can sell houses. The fee is always the same, so you might as well use the best. That would be Martin.'
October 2021
⭐⭐⭐⭐⭐
'We decided in the current market to sell our home last minute. This magnificent team of professionals was above our expectations and was fantastic to work with. Martin and his entire Bouma Group deserves higher than 5 stars. From the minute we listed, his knowledge and skill plus additional support through a zoom meeting to prepare for a home sale was informational and effective. Our entire process could not have gone any better and certainly exceeded our expectations. Lastly, the generosity of using his company moving van assisted our transition and saved us time and money. I am beyond grateful for Martin, his team, and this experience.'
September 2021
⭐⭐⭐⭐⭐
'Mary Jo Hahn and the Bouma Group were wonderful to work with. She nailed our sale price and was very responsive and knowledgeable throughout the entire process. I would absolutely recommend her to everyone I know.'
September 2021
⭐⭐⭐⭐⭐'My wife and I were new to the area and did not have any connections in Ann Arbor. We had researched many realtors online and connected with a couple of them to see who would be a good fit for us. After our initial conversation with Trevor, we knew instantly that he would be the person we wanted to work with.Trevor is very personable and easy to talk to. He was very informative, warm, friendly, professional, responsive, and wonderful all around!! We were unfamiliar with the Ann Arbor housing market and didn't know a lot about the different neighborhoods. Trevor never made us feel like we were asking the wrong questions and supported us every step of the way.We were fortunate enough to find a home we liked within months of working with Trevor, and have now moved into our new home! Trevor made sure we never missed any deadlines, helped organize our to-do's, and made everything so seamless and easy. We could not be happier with how things turned out, and we owe it all to Trevor and his team at the Bouma Group! We absolutely enjoyed working with Trevor and would recommend him to anyone!!! Even though we now are settled into our new home, we know that if we ever needed anything in the future or had questions about the city, he will just be a phone call away!"September 2021
⭐⭐⭐⭐⭐
'It was a pleasure to work with this first class realtor - Ilana. I was amazed by her client care, engagement at Inspections, asking great questions advocating for her buyers. A true professional.'
September 2021
⭐⭐⭐⭐⭐
'Stephanie’s extensive knowledge of and familiarity with the local Ann Arbor market was critical to our successful offer strategy. By this I don’t mean simply the housing market - she has consistently provided stellar recommendations for people and services that are integral to the home-buying process (loan servicers, home inspectors, home insurance providers, and even movers)! Since we were buying this home long-distance, we leaned on her as a resource for these crucial local recommendations and she never disappointed us.
Finally, we want to praise Stephanie for her social skills and emotional intelligence. During what was a difficult and nerve-wracking weekend waiting to hear back about our offer, Stephanie expertly managed our expectations and kept us calm while we waited. She distracted us with ice cream from Washtenaw Dairy and took us on several other home tours while we were in town that weekend. She never got our hopes up or let us dwell on worst-case scenarios. We couldn’t have asked for a better experience - but the best part was finding out our offer had been accepted!
We could go on but we need to get back to unpacking! Thank you, Stephanie, and thank you, Bouma Group!;August 2021
⭐⭐⭐⭐⭐
'Mary Jo was great! Walked me through the whole process in selling my condo and gave suggestions on what would increase the value. It worked! The condo sold in 3 days! Thank you, Mary Jo and the Bouma Group!'
August 2021
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'Stephanie was our agent as we were relocating from another state, and was nothing short of wonderful. She consistently went above and beyond while helping us search for a home. She was so knowledgeable and patient with us as we navigated the remote buying process. I will recommend Stephanie and the Bouma Group to anyone I know looking for an agent in Ann Arbor!'
August 2021
⭐⭐⭐⭐⭐
'We recently purchased a home as a rental with an excellent agent of Bouma's; Stephanie Roberts. She was so effective in helping us to find just the perfect location and price for our budget. We will recommend her highly to any future buyers.'
August 2021
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'We had such a smooth, amazing experience selling our house with Mary Jo. This was our first time selling and Mary Jo and the Bouma group took care everything for us - from setting a good selling price, marketing the house with wonderful 3-d pictures and internet presence, and guidance throughout the closing. We received an offer we were very happy with, and had a seamless, smooth selling process. If you are selling in Ann Arbor, we would highly recommend.'
August 2021
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'Mary Jo Hahn and her Team from The Bouma Group KW Ann Arbor were fantastic ! From our first meeting to the sale and closing of our Mothers Home Was seamless. The stress was taken off of us and all questions, emails and phone calls were answered immediately. I highly recommend and will use them in the future.'
August 2021
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'We just finished buying our new family home with the help of Trevor. This is the second home I've purchased with the help of The Bouma Group since 2010. We were hesitant to attempt buying in such a hot market, but with the help of Trevor, our very first offer was accepted (below asking price). He gave us insight on how to be competitive in this market, he knows the area very well, he is always very quick to respond when you reach out, and he and Amoreena kept us in the loop every step of the way. Trevor and the entire Bouma Group team were great to work with and I highly recommend.'
August 2021
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'I can't recommend Trevor and the Bouma Group enough! Trevor and the Bouma Group team made the first-time home buying experience easy - or as easy as it could be in this crazy market. Trevor was patient and flexible, always finding a way to show me the houses I really wanted to see. He was always available to answer questions and give me his advice. His knowledge of the local market and insight on what to look for while touring homes were invaluable to me as a first-time homebuyer. Trevor is relatable, honest, and I would recommend him to anyone looking to buy a home in the Ann Arbor area!'
August 2021
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'Highly highly recommend Trevor for your real estate needs. Smooth, prompt, knowledgeable. Responsive to our questions and needs. Made what is a usually complicated process smooth and seamless. The Bouma Group as a whole were organized and on top of their game. 5 Stars all around!!'
August 2021
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'Martin is the epitome of everything you could want in a broker; he is well-connected, knowledgeable, and professional. His likeability is what you want in someone representing your home to others. More importantly he is a skilled professional bringing the business acumen to the transaction. There is an ease about the way in which he conducts himself even amidst all the stress that comes with negotiating such an important personal transaction. Martin is also surrounded by a team of experts at the Bouma Office directing every aspect of the transaction. We 100% recommend his services, Bouma Group is above all others in the market.'
August 2021
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'Buying a home can be a very stressful and time-consuming task. Trevor made it easier with his attentive but relaxed approach. He followed up on all of our requests but never made us feel pressured into making a decision. We appreciate his patience and willingness to work around our expectations (some of them unrealistic, we now know) and demands.'
July 2021
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'We had a great experience working with Trevor and the entire Bouma Group. We were first-time homebuyers in an unprecedentedly difficult market, yet Trevor made it an enjoyable experience. Trevor was always available for a showing, a motivational pep-talk, or a good laugh. He knows his stuff and is incredibly straightforward and communicative. After Trevor helped us find and (successfully bid on) our perfect home in this highly competitive sellers market, Amoreena and Trevor helped walk us through all of the deadlines and stacks of paperwork. Trevor, Martin, Amoreena, and the whole team were a joy to work with and provide a lot of extra perks besides their expertise. We would absolutely work with them again and recommend them wholeheartedly!'
July 2021
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'Mary Jo is an absolute delight to work with. She made the recent sale of my condo seamless and easy. Mary Jo is very reliable, incredibly in tune with her customers and extremely knowledgeable about the local market and conditions. Mary Jo has a knack for relaying complicated information to the customer in a simple and timely manner. I appreciated all the hard work that Mary Jo put in to the sale of my condo - Thank you!'
July 2021
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'Mary Jo did a phenomenal job with our home sale. Showed the house in the best light, got significantly above asking, and worked out some potential appraisal issues in our favor. Quick responses and detailed knowledge of the process helped calm our nerves immensely. We would definitely contact her again if we were selling.'
July 2021
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'This was our first time selling a property, and it was nerve racking! We were lucky to have Mary Jo Hahn and her team at Bouma group as our agents. They are very helpful, efficient and professional. With their profound local resources, our sale was done quickly and smoothly. I would strongly recommend Mary Jo as your real estate agent too!'
July 2021
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'We had a great experience with Martin and his team. Martin's knowledge of the market and the industry as a whole, helped us get the best offer for our home. He is honest, clear and concise with all communications, and explains all aspects of a deal to help educate his clients. I highly recommend The Bouma Group.'
July 2021
I want to echo Zac’s comments—you (and everyone we’ve worked with at Bouma) have been so wonderful. Thank you for everything!!! We are excited for new beginnings!'
July 2021
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'I cannot tell you how thankful I am for your assistance Amoreena. You are just another great person at the Bouma Group....hence why there is no better place to go for a realtor.'
July 2021
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'Trevor McIlwaine has done it again! 5 years ago, we sold our house with Trevor when we were relocating out of state and had an amazing experience. When we decided to relocate back to Michigan in Q1 2021 in this insane sellers market, we knew that Trevor would be the only person who can make sure we can get into a house we love in the timeframe we needed to.
Trevor always has been and continues to be prompt and clear in his communications. We especially appreciate his transparency and honesty. We toured several homes on zoom. While we were looking at layout and flooring, Trevor was quick to point out windows, pipes, and the things we wouldn’t have thought to look or couldn’t see the details of.
Within 12 hours of a home listing, Trevor gave us a zoom tour of a home we loved. We decided to write an offer and went in fully expecting fierce competition from other buyers. Trevor provided insightful local and seller information and drafted an offer with a lot of strategy (if you’re curious, you’ll just have to call him to find out how he did it). In less than 24 hours, we had an accepted offer (on our first offer!). Not only did we get our first offer accepted, he made the connection to an amazing lender who was the easiest to work with in our experience of 3 home purchases in the last 10 years.
Trevor is an absolute gem and someone we trust fully. I wouldn’t trust home buying with anyone else in town other than Trevor.'June 2021
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'Living in Connecticut, I came out to Ann Arbor over a weekend to work with Trevor to identify the right house for our family, including our grown daughter, a single mother of a three year old, who will embark on an intensive doctoral program at the University of Michigan. Trevor was absolutely wonderful--professional, on time without fail, responsive. I greatly appreciated his expertise in pointing out the strong and weak points of each home we looked out, including his knowledge about the mechanicals, his attention to the roof and other exterior features, and his overall knowledge of the Ann Arbor area. Once I chose a place and was back in Connecticut, Trevor's excellent follow-up and communication made it painless for me to finish up ALL details remotely, from the inspection, to the negotiation, to the wiring of money, to the final walk through, which he did on our behalf. I went with an inspector he recommended, and I was also VERY happy with his work. When it comes time to sell this property, I will most definitely turn to Trevor. I cannot recommend him highly enough.'
June 2021
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'Mary Jo and Bouma Group did a great job listing and selling our house. They were extremely professional. They gave great advice. We got frequent and great support from her team as well. Sold in 3 days for over asking. We especially appreciated the advice from her staging expert on how to present the house.'
May 2021
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'Mary Jo was very professional, knowledgeable, and effective in selling my house. Everything went very smooth. Communication was very prompt. This was very important as I was a out-of-town seller. I strongly recommend her to anyone looking to sell a property.'
May 2021
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'We had a likely buyer well before the house went on the market. Bouma agreed to handle negotiations and all other details involved in completing the sale with a substantially reduced commission. They did a superb job, keeping us informed at every step and providing excellent advice about decisions we were required to make during negotiations. I enthusiastically recommend The Bouma group and Mary Jo Hahn, with whom we primarily worked.'
May 2021
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'Mary Jo Hahn gave us the best experience in selling our condo. We started with another agency but after six months moved to Bouma group because our house wasn’t selling even though the market was in positive for seller.'
May 2021
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'Trevor was a joy to work with. Buying a place by Facetime was a new experience and you can trust Trevor to give his take on the place and not just try sell you a deal. He was always available and went out his was to be our person on the ground. He was always willing to go let inspectors and cleaners in to the property for us. His recommendations on which mortgage company to work with was spot on but he also gave us three other options as not to appear he was stearing us to one in particular. He is a trustworthy hard worker and you cannot go wrong if you use him as your realtor.
May 2021
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'Mary Jo was very helpful to me when I needed to sell my condo. Since I had never before sold property, she carefully and thoroughly explained the process to me and showed me many examples of similar properties that had recently sold. She monitored all the necessary steps, including paperwork, price setting, showings, offers and counter-offers. After a relatively short time on the market, my condo was successfully sold for a satisfactory price.'
May 2021
"I bought my last 2 homes without the aide of a realtor and was planning to do the same. I am so glad I didn’t. Trevor McIlwaine was extremely knowledgeable and professional, helping me navigate a very hot sellers market (Spring 2021). I know I saved myself a lot of grief working with him. I would highly recommend his service and opinion in the Ann Arbor market."
May 2021
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'Mary Jo was a pleasure to work with. She was professional and direct, provided clear guidance and we had over 20 showings the first weekend and accepted an offer 6% over listing price.'
April 2021
"I am so thankful that I had Trevor to guide me through the complex process of purchasing a house. I felt completely supported during the experience and can't wait to make my new house a home!"
April 2021
"It was great working with Trevor. He was professional, patient, responded quickly, and did a fantastic job negotiating a fair price. As a first time home owner, I also found his observations about the property to be very helpful."
April 2021
"The whole Bouma Group was exceptionally professional, helping us through every phase of the process. Our buyer's agent, Trevor was with us through all steps in the process, from the first showing to the closing. He was always responsive, usually within minutes regardless of time of day. He facilitated a smooth transaction; we highly recommend him."
April 2021
"We could not be happier with our house search with Trevor M. He went above and beyond to help us find our house! He was very professional, responsive and knowledgeable. Highly recommend Trevor for your home search!"
April 2021
"Very professional group. Nice to work with during a down market. Martin Bouma and his group got the job done. Thank you very much!"
April 2021
"We would highly recommend Trevor as a real estate agent. We were selling our home and needed to downsize. We hadn't been in the real estate market for over 20 years. Downsizing is a bit bewildering in itself; with out all the aspects of moving to a condo. In addition we were a committee of five - as we included our three daughters for help.Trevor willingly paved the way to see the condos we wanted to see. He listened carefully to all our comments and made careful notes to find condos to show us that had the features we were looking for. After a tour of condos which helped us crystalize our needs and expectations he suggested we look again at the first one we had seen. Going back helped us to recognize that it not only featured what we now identified as important criteria, but was possible both financially and cosmetically. We put in an offer which was then countered by the owner. Trevor was able to negotiate a final price good for both of us.His efficiency, kindness, and ability to perceive our needs, wants, financial constraints, and desires all came together into a wonderful experience working with him. We are most happy to recommend him and encourage others to use his services with a knowledge that he is an expert in his field."March 2021
"Mary Jo became our listing agent when we decided to sell our house and approached the Bouma Group to help us. She worked hard with us (and for us) to effectively market our house. Mary Jo wore different hats through the process of marketing and selling. She was our analyst, advisor, and negotiator. She directed us to clinch the best offer on our house. Thanks to her communication, she was always available via email, phone calls, and even text -- and she answered our question promptly and effectively. The selling process was smooth and pleasant. We could not have asked for a better agent for impeccable honesty and integrity."
March 2021
We worked with Trevor mostly and, a few times, Justine. They were always professional and down to earth people. They were both very knowledgeable about houses and the process which made things very simple for a first time home buyer like myself.
March 2020
Trevor is like family. He is honest and hardworking. We always enjoy our time with him throughout the home-buying process. We have used him for 2 property purchases now and each time he has provided his expertise to make the process as easy and streamlined as possible. Without a doubt, we have and will continue to recommend Trevor to other friends and family in the market to buy or sell a house.
March 2020
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'As a first time homebuyer, Trevor helped me through every step of the process. It was incredibly helpful to have somebody as knowledgeable and helpful as him guide me through everything.'
March 2020
I had a wonderful experience working with Lisa and Ginger. Their recommendations were spot on and coordination made the process smooth. Thank you.
February 2020
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'Very professional and knowledgeable. They were able to sell my home and wire the money even though I’m outside the USA. They made the process very smooth and they were very helpful.'
January 2020
Trevor helped me and my husband make our first home purchase in 2019. He is very knowledgeable and guided us very well during the entire process as we were new to all this. He was very responsive to our queries and always kept our best interest in mind. He is very friendly, approachable and easy to work with. I highly recommend him and will always reach out to him for future real-estate needs.
January 2020
Trevor was very helpful and did a great job in guiding us and offering his expertise! He was patient in showing us all the houses we wanted to see and was very responsive to our emails.
December 2019
I recently worked with Trevor for buying a house in Ann Arbor, MI. Trevor is an outstanding agent and I enjoyed working with him. I highly recommend him and would be happy to work with him again. He has excellent knowledge of local properties in Ann Arbor. He was also very attentive and responsive during the entire process.
December 2019
Martin's team handled our home sale flawlessly from start to finish. Beginning with Martin's expertise in pricing our home, to the stager's design recommendations, and finally the closing team's communication and help with the inspection and closing process. We felt supported and well cared for all along the way. Martin and his team were always available to help with decisions. We will not hesitate to use his group in the future and highly recommend him to others.
December 2019
We bought our condo and sold our house through the help of the Bouma group. We worked with Darlene and Christina during that process. They were wonderful, very patient, thoughtful, and definitely helpful with the entire process as well as suggestions for tradesmen to complete work on the condo before we moved in. We worked with Lisa in the selling of our house. She worked hard on finding properties similar to ours for pricing. She was encouraging all along the process. I would definitely recommend this group. They are wonderful to work with.
December 2019
The Bouma Group's listing agent, Lisa, was very familiar with the area. She had detailed data and knowledge to help price our home and the market conditions (ie pricing trends, sales trends, etc). Her advice helped us to make decisions through the selling process that we felt were data driven. The closing process was handled very well with Ginger. She took late night calls, Saturday and Sunday calls, and always was positive and professional. Thank you!
December 2019
Every agent we interviewed told us that same number, but Lisa took the time to explain WHY our house should be listed at our asking price. Our stager gave clear, concise, and easy to follow advice.The photographer made our house look so good, we almost didn’t want to move!!After agreeing to the offer (which came in ONE DAY!!), Ginger took over for closing and did almost everything for us.
We are so glad we chose this TEAM for our sale!
November 2019
Working with the Bouma Group was extremely successful in selling and finding our new home. Everyone including the contractors they recommend are top notch at what they do.
November 2019
I chose Bouma Group to help in my family's search for a second home/investment property in Ann Arbor. Since this was our first property in Ann Arbor and our family had relatively little real estate experience, I chose them primarily based on their high online reviews. I can confidently say I am happy with the choice I made. We personally worked with Justine and Trevor who were responsive, friendly, and helpful throughout the process. Courtney, our closing manager, made sure we had all the information on what we needed to do and when. We truly felt the agents from the Bouma group were "on our side" and we would choose them again for future transactions.
October 2019
I had a great experience purchasing my new condo with Mary Jo. She was able to immediately figure out what I liked and found properties right away that met my needs. As a buyer's broker she works for the purchaser and not the seller. I had to close while out of town and she and her associates at the Bouma Group made the process go smoothly. I highly recommend anyone looking for a home in the area call Mary Jo.
October 2019
Responsive, Tough, Thoughtful, Detailed, Informative and Friendly! Trevor assisted us in executing a seven month new construction. He is always willing to challenge the process in lieu of the client's interest. I would work with him again.
October 2019
Mary Jo was excellent in all aspects. First meeting, daily updates, answering questions, everything. As a first time home buyer, I honestly had no idea what to expect or how to even start. Mary Jo was happy to walk me and my girlfriend through every step, detailed the needs and the deadlines, and made me feel confident about the final steps of the process. I can’t recommend Mary Jo more, Her knowledge and methods were indispensable. Still may be looking without her!
October 2019
I loved working with Mary Jo. She was as professional as she was friendly and knowledgeable. She got the job done and sold my house. She was there for me when I had questions.She walked me through the process and made it easy for me. I would like to say a great big Thank You to her and her group.
October 2019
I am extremely pleased with my experience I had with The Bouma Group and with Trevor as my agent. It was very reassuring knowing he had my best interest in mind and had no hesitation in perusing all of my requests. I also thought he was very polite, knowledgeable, professional and an excellent communicator. I plan on using Trevor in all my future real estate endeavors. I would highly recommend him for someone who is in need of an agent. Thanks again for all the advice, support, and guidance Trevor ! I look forward to seeing you again in the near future.
September 2019
Very efficient and client focused, made the whole process painless. Darlene made things happen and could anticipate next steps to keep things moving efficiently. Her local knowledge was a huge plus.
September 2019
Darlene did an amazing job helping us negotiate and purchase our new home! We had some hiccups along the way and she made sure everything was taken care of-- We highly recommend using her as your next agent!
September 2019
Darlene was fantastic to work with. She helped me find my new home in just two short weeks. Always available to meet at a time most convenient for me, evenings and weekends, she was just a phone call away. She patiently answered my questions and made sure I knew what was important to look for and consider. I know why my coworker referred her to me!
August 2019
The Bouma Group wonderfully facilitated both the sale of our condo and purchase of our new home. We felt well-supported throughout the entire process, with our communicative and understanding agents, Lisa, Trevor, & Courtney. From helping us figure out moving logistics to entertaining our toddler at closing, we knew the Bouma Group had our back. It's the little touches that truly set the Bouma Group apart. Plus, since both of our moves were local we also greatly appreciated the opportunity to use the group's moving truck. I give the Bouma Group my highest recommendation.
August 2019
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'Trevor, Courtney, Justine and the entire team at The Bouma Group were amazing! My house hunt started 4 years ago. I've gone thru a half a dozen or more real estate agents in 3 different states. I can honestly say not a one of them holds a candle to Trevor. He's incredibly knowledgeable, not only about the home buying process, but also about homes in general. Trust me, you want an agent who sees the bigger picture. Courtney then stepped in and did a wonderful job of making the closing process smooth and seamless. Even after closing The Bouma Group is still there for you! The free moving truck was a huge help at a time when I was spending money left and right. I've seen how the real estate industry works across the country and can safely say The Bouma Group is flat out the best there is!'
August 2019
Diligent, available, transparent, easy-going, advocates and supports clients through whole process. Great teamwork, referrals on point, excellent communication. Trevor worked hard to facilitate process. Highly recommend!!!
July 2019
No one holds - and lives up to - a higher standard of excellence than The Bouma Group. We relied on the expertise of the The Bouma Group when we purchased our home 8 years ago and were amazed by their care, attention to detail and responsiveness so when it came time for us to find our next home, we didn't hesitate to call on the Bouma team.
Searching for a New Home: Trevor helped us find our next home and listened carefully to what we were envisioning and matched our pace. We never felt pressured to make a decision or felt limited in our quest to find the next perfect home. His customer service skills are beyond comparison. We know he has more than one client but whenever we called, he made us feel as though we were his only client.
Selling our Home: Martin and the team are fabulous partners! They know and understand the emotional side of selling your home and they walked us through all the steps and what to expect. Never once did we feel pressured to sell or list our home quickly. In fact, we talked with them in December but wanted to wait until May to list our home. Once our home was sold (within 4 days, thank you very much!) Ginger stepped into manage all the details involved with the closing process. We bought and sold at the same time so there were dozens of things to keep track of. Ginger's project management skills are out of this world!
We highly recommend The Bouma Group!
July 2019
Have used Bouma twice now to buy a house, and could not imagine the experience being any better. This June we also worked with Bouma to sell, and they made the process very easy. There is always someone to contact with a question (no matter how small). My family felt very taken care of during the entire process.
We will never use anyone else.July 2019
I worked with Darlene and Courtney to purchase my first home. I could not be more thankful for their help in the whole process from selecting a good location to insurance and closing details. They were patient, detail-oriented, and prompt. They were willing to work on weekends and late hours to answer my questions. I would definitely recommend to anyone looking to purchase a new home.
July 2019
Made the home buying process easy! They were patient, informative, and all around wonderful though the whole process, and helped us find our dream home, in the right neighborhood, at the right price.
Highly recommended.
July 2019
We had a great experience with the Bouma group – Trevor was extremely helpful and knowledgeable, always quickly providing answers to any questions we had. We were coming from out of state, and he was always accommodating to our requests of long days of weekend home showings. He’s also very good at pointing out any potential issues or future repairs that would need to be addressed during showings so we always knew what we would be getting into if we were to purchase the property. Ginger was also very helpful in the weeks after our offer was accepted helping to manage dates and providing guidance. To cap it off, we were able to use their moving truck for free on closing day. We’d highly recommend Trevor and the Bouma group to anyone looking to navigate the Ann Arbor market!
June 2019
We've been working with Bouma Group for several times, including buying and selling.
Recently, we worked with Lisa, Corinne and Ginger. I can't say enough good words about them. They are honest, approachable and thoughtful. They made every effort to meet our request, and helped us go through negotiation process. We sold our house in a month.
They are the best in Ann Arbor/Saline/Ypsi area!
Great experience! I definitely recommend them.
June 2019
We used the Bouma Group to buy a new house in Ann Arbor. Darlene and Christina helped us through the buying process. We ended up buying a fixer-upper. Darlene and Christina had the design-build team (associated with the Bouma Group) do a walk through of the property with us before we put in an offer. With their expert advice, they made the buying process very easy. Lisa Gray helped us sell our condo. She was aware of the market, very responsive and patient and with her research and expert advice helped us make the right decisions. Courtney helped us through both closings. The entire team including the back office staff is very efficient and responsive. We have been very happy with the Bouma Group.
June 2019
Darlene, Christina, and Ginger at The Bouma Group were fantastic! They worked hard on our behalf and helped us buy the perfect home for our family. They have gone above and beyond what should be expected of them; we are moving from out of town and were unable to attend to some aspects of the home buying process in person, so they quickly offered to help us with those things. They are wonderful, professional people, and we would highly recommend them!
June 2019
The Bouma Group is an outstanding firm full of very hard working conscientious people. Our house sale was not easy given the start during the toughest winter in years but ultimately we closed at what we had set our price to be. I highly recommend this firm.
May 2019
Thank you Darlene and Christina! We had the most hassle-free experience working with you in our property search, meeting deadlines for a capital gain deferral involving intricate coordinating. From knowing nothing of how to approach the process to walking us through every step of the way, Darlene and Christina have been helpful and knowledgeable. They are always on top of their game and every question we ask, they would answer most efficiently and thoroughly. They also gave us useful professional advice we have not thought of, extremely accommodating with our schedule and resourceful in lining up references for every concern we need professional help. We would never expect it to be a walk in the park.
May 2019
Trevor was absolutely excellent! As first time homeowners, we leaned on him a lot to help us understand the whole process of buying a home and it went very smoothly. He provided great answers to our questions and was readily available when we needed him! I highly recommend working with him. Further, we had an overall wonderful experience with the other members of the Bouma Group that helped us along the way.
May 2019
Awesome experience with selling my home in South Lyon. Lisa had every detail covered for a smooth transition to a great open house day. I had an offer in 48 hours. Ginger handled the closing with remarkable attention to every detail. My experience with the Bouma group was no less than excellent.
April 2019
I used the Bouma Group to purchase and sell a home. The process can be so overwhelming, my realtor made it smooth and easy. She made sure that all of the details from staging the home and the minor/major elements were taken care of. Also, I want to thank Ginger in the closing department as well, she made sure I knew everything before closing and called or emailed regularly to make sure I was comfortable. I am so happy with the professionalism of the Bouma group and highly recommend if you need real-estate assistance.
April 2019
Trevor has been my realtor for two different homes that I’ve moved into. He’s fantastic and always available to help! I’ve even referred him to friends who have also had wonderful experiences as well. Thank you Trevor for your fantastic work, we love our new home!
April 2019
I recently listed and sold my condo and Lisa Gray and Courtney Thompson were extremely helpful in guiding me through the process, readying the condo for listing and helping determine when to list for the best results. Both Lisa and Courtney were very responsive to emails/texts answering any questions I had.
April 2019
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'I had the pleasure of working with Darlene Dresch of the Bouma group. Darlene is, by far, the most knowledgeable buyer’s agent I know. She prepared and explained calculated CMA’s (not just a list of other houses), and, with Christina’s ever reliable help, they obtained information I needed to make an informed decision. Her commitment to clients shows in her actions, and goes beyond the sale. She tirelessly showed me as many houses as needed to find the right one, weathered the ups and downs with me and did not give up. In a tight timeframe, she helped to make a miracle happen for me with days to spare. As thoughtful as they are professional, Darlene and the Bouma team made the purchase of my first home my best day ever :-) I highly recommend Darlene and the Bouma Group.'
April 2019
From start to finish, the Bouma Group far exceeded my expectations when listing my condo. Not only were they extremely professional throughout the process, but Lisa Gray and Courtney Thompson were supportive and helpful whenever I called or emailed. And, they responded quickly and efficiently whenever I contacted them. For us, the Bouma Group clearly made selling our condo a much easier and much more productive experience. I've told everyone I know how much I value them!
April 2019
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'We bought our first home with The Bouma Group. The reputation of the team alone speaks volumes, and they truly lived up to the hype.
Darlene and Christina were always available to make the trek out to look at homes with us and willing to spend time with us waffling over different homes and decisions. Their expert opinions on locations, prices, and every thing related to buying a home made us feel at ease the entire time.
Working with Ginger on getting the home closed was flawless. She knew a "guy" for every repair and estimate we needed after the inspection. She was a rockstar in negotiating the things we wanted and making sure we were comfortable every step of the way.
Will be recommending The Bouma Group to everyone I know to purchase and sell their homes! :)'March 2019
Bouma Group is at the top of their game. Hands down the most attentive, efficient and knowledgeable Real Estate Agency in Washtenaw County. We have worked closely with Darlene and have been led in the right direction every step of they way.
March 2019
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'We worked with Christina to buy our new house. She and the rest of the team helped make the entire process go smoothly. We really appreciate that the agents are either buyer or seller exclusive; you really know there isn't any conflict of interest. She is always incredibly responsive to questions, and continues to be a great help connecting us with resources as we need them.'
March 2019
We were relocating from DC to A2 area and needed to figure out schools, resale values of neighborhoods, commutes, etc. from long distance.
I called the Bouma group, spoke to Martin about our needs and then we were assigned to the Darlene Dresch & Christina Restrick team.
What a wonderful twist of fate- they were everything you would want from an agent and so much more. They collectively worked tirelessly for months, researching & emailing, making calls, referring contractors, meeting us when we came to town, etc. to finally finding us the perfect home. We were very fortunate to have them and we highly recommend this extraordinary professional team.March 2019
Trevor McIlwaine and the entire Bouma Group was incredible to work with. Trevor is amazing at what he does. He was extremely responsive, patient and helpful. With every house he showed us, I was blown away by his knowledge of what to look for and loved his honesty. I felt very well taken care of and that I was in good hands. I highly recommend Trevor and the entire Bouma group staff. He’s very trustworthy and everything you’d want out of a realtor :)
March 2019
I had a wonderful experience buying my first home in Ann Arbor. I worked with Sheila and Ginger and have nothing but great things to say about them. They were both extremely knowledgeable about the Ann Arbor market and went to bat negotiating for me. I highly recommend them to anyone looking to a buy a home in the Ann Arbor area.
February 2019
Had an amazing experience from beginning to end buying a house through Bouma Group. My realtor, Trevor, was extremely professional and super knowledgeable. I really appreciated the thorough communication and patience with questions. We were buying our first house and were nervous with many concerns and Trevor put them all at ease! The entire process was pretty painless. Courtney helped immensely during closing portion. An amazing perk is the Bouma moving truck! It’s a GIANT moving truck that clients can use for free! It relieved so much stress not having to worry about renting and returning a truck. Definitely plan on using Bouma Group next time I buy/sell. Highly recommend to everyone!!!
February 2019
Brandee's market knowledge really shined through as we put on our on the market in September just as school was starting. She made sure our home was priced correctly, which led us to multiple offers and selling over list in just two short weeks. Ginger our closing manager, made sure all of our questions were addressed, and her negotiating on our behalf was top notch during the inspection. I would highly recommend them for buying or selling your home!!
February 2019
The Bouma Group made my first home purchase an extremely pleasant experience. Even though they are so very busy I felt like I was their only client. Their knowledge base of Ann Arbor was incredibly vast. They found several homes for me to look at which resulted in my first home purchase. I couldn't be happier with my experience! They are professional. precise, and they know Ann Arbor inside and out. They responded to my questions (that I had a lot of) very quickly. I would use them again in a split second.
December 2018
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'2nd time using Bouma, 2nd time being completely satisfied. Our realtor Trevor was absolutely excellent as a realtor and an all-around cool guy. If you're looking to buy or sell in Ann Arbor, call Bouma.'
November 2018
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'Point of Contact: Lisa Gray. We recently sold our home in Saline using the Martin Bouma real estate office. I highly recommend this office because they were very helpful and best of all they sold our home. They guided us from the very start by helping us to get our home ready for sale and they continued guiding us through the entire process until the sale was completed. We are very pleased with the results and would gladly hire them again in the future.'
October 2018
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'I worked with Trevor to buy a new home. He was extremely professional and very prompt! No matter the time of the day he was available for questions or to show a house. I liked how Bouma has Realtors that specialize in selling, buying, or closing....I think this specialization makes for a more competent employee on there side making for a better experience for the customer. So if you are looking for a buying agent I would highly recommend Trevor and Bouma. Thanks again!
August 2018
We worked with Trevor to buy our first home. He was incredibly responsive and helped guide us through the process. We ended up buying a place that Trevor found for us before it was even on the market. Then after we bought, Trevor continued to be available for questions around small home repairs and the like (even calling one of our contractors on our behalf at one point when an issue was unclear to us!). He's the best.
August 2018
We moved from LA to MI and Trevor helped make our home purchase / transition as smooth as possible. Trevor and his team (Courtney) were always available to answer any questions, and a great resource of area knowledge. Coming from LA we had a lot of questions about the area and the process of buying a home in MI. We always felt like we got thorough and truthful answers from Trevor and Courtney. Would highly recommend The Bouma Group to anyone looking to purchase or sell a home in the Ann Arbor area.
August 2018
We had a very positive experience with the Bouma group in Ann Arbor. We were able to sit down with Brandee Wiseman the day after we called her. She assisted us with the selling of my mom's home very quickly and efficiently. She was very sensitive to our time constraints and concerns and was able to answer all questions very concisely.
Brandee was so personable, listened well and directed us simply on how to work through the selling process seamlessly! We had absolutely no negative issues concerning our sale. The communication was always available and we could call her about anything and usually she answered her phone! The office people were friendly also and so willing to answer any questions. Brandee Wiseman was also so sensitive to the fact that my Mom had just passed away and it was a difficult time for these types of decisions.Our home sold quickly due to her dedicated work in pricing and staging and advertising. Thank You again!!August 2018
The team at Bouma Group are top notch, very professional, and very responsive to all communications. Our selling agent offered very helpful advice in getting our condominium sold in Ann Arbor. The closing manager did her very best to get all parties aligned and finally to close (which unfortunately was more difficult than it should have been). She was very helpful, patient and responsive! We highly recommend them!
July 2018
Everyone at the Bouma group was super helpful and nice. All the way from viewings to closing, every step was smooth. Will definitely recommend.
July 2018
In the last three years I've sold a home, bought another, then just recently sold and bought again, with the Bouma team handling all of the transitions. What a team! Martin has created a group of knowledgeable professionals with a phenomenal attitude based on customer satisfaction. The Ann Arbor market is to say the least, unusual. The Bouma team knows it extremely well, which is essential for the seller and the buyer as things turn on a dime here. From professional stagers, photographers, astute marketing, and the inside track with all of the trades, as well as carefully nurtured relationships with other realty firms, the Bouma group is so well positioned for their customers. They really listen to what the customer cares about. They are in constant communication during the whole process so things run smoothly and efficiently. Darlene Dresch, Christina Restrick, Ginger Votaw, and Martin Bouma among others have all gone the extra mile repeatedly. They keep pulling the rabbit out of the hat when it looks impossible. I've never had the kind of experience with other businesses as I have with this team. They go beyond caring and helping, taking it to an art form! I'm looking forward to hosting them in my new home as a thank you for all they have done.
June 2018
From day one, Bouma Group was incredibly responsive to my needs and focused on helping me find the perfect home. Sheila Perlman was my realtor and she patiently ushered me around the area, arranging showings on nearly two dozen homes until I finally found the one that felt just right. Once I made the offer my closing agent, Courtney Thompson, helped coordinate everything that followed, giving me the peace of mind that anything I might not think of, she would! They were prompt with responses to my many questions and were friendly, professional and extremely knowledgeable. I would highly recommend Bouma Group for buyers or sellers looking for a personalized experience.
June 2018
As first time home buyers, my wife and I were initially overwhelmed. However, in working with The Bouma Group, we were immediately put at ease, and the whole process became very enjoyable. They even allowed us to use their privately owned moving truck free of charge, which was an unexpected bonus! The Bouma Group team is very knowledgeable and personable, and I would not hesitate to recommend them to my family and friends.
May 2018
Buying and selling real estate can be overwhelming, however, the Bouma Group minimizes that for you. They are a VERY professional, competent, group of people who are on top of the transaction from start to finish, keeping you informed as well. I can't recommend them highly enough. Use them, you won't be disappointed.
May 2018
Buying or selling real estate is the most significant financial transaction many of us will undertake. It's also very complicated and stressful. You need a competent and knowledgeable agent on your side. Bouma has a well oiled machine in place to help you maneuver through every step of the process. We used them for the second time recently. You not only get an agent to work with, you get an entire team of people with expertise in and passion for their part of the transaction. From enthusiastic buyer's agents who are genuinely interested in finding YOUR house to seller's agents willing to go to bat for you when dealing with challenging buyers and their agents. Yes - there are some really difficult people out there. Make sure you have someone on your side to fend them off, minimize the BS and ensure your best interests are attended to. If you're buying or selling a home, you're missing out if you don't talk to Bouma.
May 2018
The Bouma group goes above and beyond in every aspect of the home buying experience. We loved our experience working with Darlene. She listened carefully to what we were looking for, helped us understand the home buying process and became a quick and genuine friend to us. As first time home buyers moving to a new area this made all the difference. Darlene worked with us remotely through parts of our home buying process as well. We also enjoyed working with other members of the Bouma team. Every person we came into contact with was personal and professional. They are experts in what they do and we felt completely confident working with them. We also appreciated their local connections. Each lender, home service, etc. that they recommended were excellent. I would highly recommend the Bouma group!
May 2018
I was buying and selling property and worked with Brandee and Trevor, who were both terrific. This was my first experience with Bouma, and I found them to be very well organized and specialized as well as super prompt and responsive, and timely communication is so important when buying or selling. They gave me great referrals when I needed vendors, etc. and the transactions came together perfectly. Courtney, my closing agent, managed all of the details and was amazingly responsive.
April 2018
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'My wife and I live overseas and wanted to sell our property at Ann Arbor. Staffs at The Bouma Group Realtors, Lisa Gray and Ginger Votaw were especially helpful. They guided us through the process helping us deal with obstacles along the way. I highly recommend this group of wonderful team to anyone who is selling or buying.'
March 2018
The Bouma Group is your best choice for all of your Ann Arbor Real Estate needs! They are true professionals that provide extraordinary service and extensive knowledge about the process and all of the neighborhoods in the area.
March 2018
Martin Bouma is arguably the sharpest mind I have come across in real estate, and it comes shining through when you meet with his team. These guys know the market inside and out and give the best advice possible with that knowledge!
March 2018
Martin Bouma is in the top tenth of 1% of the highest producing agents in the largest real estate company in the world, Keller Williams Realty. (His/Her) commitment to excellence is evident. He is a life long learner and “doctoral student” of the real estate brokerage industry and is the local economist of choice in the Ann Arbor market. I have had the privilege of participating in quarterly mastermind sessions with Martin and other top Keller Williams agents for many years. If you want the best in Ann Arbor, hire Martin!
March 2018
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'The Bouma Group does an amazing job! Their fantastic customer service ensures their clients the best experience possible.'
March 2018
Martin is a wonderful human being with a team to match. All you have to do is check out his review from clients to see that the entire team follows through - and doesn't forget you after the sale!
March 2018
I can't say enough about Martin's team. They helped my sister buy a home and treated her beautifully. The Bouma group cares about their clients, handle all of the details and keep you informed. Bravo!
March 2018
Darlene listened to our preferences and followed up with viewings that matched. We all learned in the process and developed a great rapport. She helped us select the house that met our criteria. I will be inviting her to our housewarming party.
Then Ginger and the other support staff were right there with answers and info we needed. We are very pleased with the Bouma group and a big thank you to Michael Sikorski in Macomb country for recommending them.
February 2018
We had a very pleasant experience working with Bouma. Everything was well executed and on time-- we didn't have to do a single thing! Would definitely recommend to anyone looking for a speedy, professional house sale.
February 2018
I have had the pleasure of working with The Bouma Group and can say from experience they have put together an amazing group of professionals. They have been very selective and successful in building a culture for their organization with a primary focus on the entire customer experience. Their knowledge of the areas they serve along with outstanding team support ensures success and happy customers!
February 2018
Everyone at Bouma Group was professional, helpful, and eager to make the process an easy one. I would recommend them to anyone (and already have!)
February 2018
The Bouma Group is a fantastic organization to work with. Everything they do is timely, organized, and thorough. The complimentary moving truck is an example of their desire to exceed the expectations of their clients, and we couldn't be happier!
The best part of working with my agent was the fact that he never made us feel pressured, and his practical insights were always geared to what would work best for our family. Throw in the fact that he was very patient with us looking at multiple homes, with three little boys in tow, and it made our time with him very enjoyable!
February 2018
We have really appreciated our experience working with the Bouma group buying our first house! Our realtor was actively involved through the entire process. He sent us many suggestions throughout our time with him, drove far and wide to help us find a place, and our children even adore him. As far as the closing team in the office goes, they were amazing! They were so kind and helpful throughout the whole process. They walked us through each step of the way and even gave us gifts to celebrate our closing on the house. Even after all this we were able to use their complementary moving truck for free. We are so thankful that everything has gone so smoothly with buying our first house. We are thankful for everyone on this team:)
February 2018
Having recently bought AND sold a house through Bouma Group, I can say that their professionalism exceeded my expectations. There was always someone ready to walk us through the next step, emails to keep us up to date on viewings, appointments and feedback, and help juggling all the things that needed my attention. Thank you Darlene, Lisa, Ginger and everyone else who had a hand in making this experience a good one.
January 2018
Bouma group has the best team!! My agent and Ginger helped me with everything along the way as my house was built. Bouma Group also sold our condominium in ONE DAY for more than asking. They made everything soooo easy. Very good communication and they really had my back. They both truly advocated for me throughout the whole process. We also took advantage of their free moving truck and that was very easy as well. I would recommend Bouma Group to anyone for their knowledge and professionalism. Thank you we love our home!!!
January 2018
We sold our condominium remotely, and I cannot overstate how seamless and easy The Bouma Group made the process. Our agent, Lisa Gray, was phenomenal. Closing was effortless. I give Bouma Group a very enthusiastic endorsement.
January 2018
Both times we sold our home in Ann Arbor we utilized The Bouma Group, great experience both times! The Group is organised and collaborate well from listing through closing! I highly recommend Martin Bouma and his colleagues to coordinate all of your real estate needs in the Washtenaw County Area.
December 2017
We had a fantastic experience with Scott from the Bouma Agency during the initial buying process. Once we negotiated the deal Becki Gersh was absolutely amazing to work with up to and throughout the closing process. Thanks for everything you did for us in finding our new Forever Home.
November 2017
The team was professional and handled both the purchase of our new home as well as the sale of our old home with a sense of urgency that was really appreciated! Wonderful team to work with!
November 2017
The Bouma Group worked with me even as my ideas changed about the type of home I was looking for. Martin suggested an agent for me that matched our needs in a home with an area we liked. Our agent was able to clarify when the decision looked muddy and we ultimately purchased the first home we looked at. The team worked tremendously to finalize the close and get us everything we needed along the way. Their process is unique and it works. Each person on the team is matched to their unique strengths. I couldn't have asked for a better result. We are so happy with our home purchase and the ease of our sale. Thank you!
November 2017
One of the best decisions Martin Bouma made was to bring Lisa Gray on board. Lisa Gray is the expert on condos in my book. Lisa Gray is the perfect professional combination of SuperWoman and angel. Lisa Gray gathered an A-List of craftspeople who updated our condo and turned it into a gorgeous property people were fighting to own. Oh, and did I mention that Lisa and I have never met? We talked daily. I was in the loop. But I was also in my home in Savannah, Georgia the entire time -- which took less than two months BTW! Lisa Gray earned the sale, and handed the ball over to Ginger Votaw for closing. An amazing process from my point of view from beginning to happy ending.
November 2017
We have worked with the Bouma Group several times, and we worked with Darlene this time. She is amazing! She is very nice and super helpful, and the most important thing is that she knows everything so well. She is almost an expert home inspector to me.We would definitely recommend her to our friends and we would like to continue to work with her in the future if we ever want to buy a place again.
October 2017
Heidi, Christina, and Becki were wonderful to work with! Christina knows so much about the area, which was very helpful for us, as we had just moved. She was always on call, is extremely knowledgeable, and provided honest and helpful advice at every stage, on matters large and small. We had a rough negotiation, and Becki worked tirelessly to find out as much information as possible to help us out. We always felt like we were in competent hands, which was so important as first-time home buyers in a unique market.
November 2017
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'We used Bouma to buy our house (w. Scott), and to sell it 4 years later (w. Martin). They were great on both sides of the table - consistently went above and beyond for us, and made the process seamless. I was traveling extensively for work during both closes, and they facilitated the process throughout - including hiring contractors prior to both closes to do work on the house. Cannot recommend highly enough!'
October 2017
My wife and I worked with Bouma Group (Darlene) to find our first home in the highly competitive Ann Arbor housing market. We had a fantastic experience working with Darlene, who we found to be honest, very patient, and highly knowledgeable about every aspect of the home buying process. As first-time home buyers, she walked us through each step along the way....she was always ready to show us houses on the spur of the moment (did I mention the competitiveness of the Ann Arbor market? lol), but we never felt like she was "pushing" or persuading us to offer on any of the houses we saw. We ended up finding the PERFECT home for our family that we are absolutely loving so far. Would highly recommend Darlene and the entire Bouma Group to other house hunters!!
September 2017
It was a pleasure working with Darlene and the team at The Bouma Group. Darlene was extremely helpful navigating the real estate market during such a competitive time for buying a home. She was knowledgeable and went the extra mile to ensure we found the perfect home. I highly recommend Darlene and team at The Bouma Group. Thank you for everything!
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'Martin and his team were professional, responsive and fun to work with. Best of all they sold my house in two weeks. They were very helpful and accommodating throughout the entire process, and made it as easy and painless as possible. If I were buying or selling a house in Ann Arbor, I would look no further. Five stars all the way!!!'
September 2017
The agent went out of the way to find listings specific to my needs and as my criteria changed was right on top every step of the way. He answered every inquiry on was on call all the time. I highly recommend the Bouma Group for their knowledge, expertise and work ethic.
September 2017
My wife and I worked with the Bouma Group to find our first house and everyone did such an awesome job we would recommend anyone to use them as well. We worked specifical
ly with Darlene, Becki, and Marcia. Between the 3 of them everything was handled quickly and thoroughly . They answered all our questions and really looked out for us through the whole process. We are extremely happy we were referred to the Bouma Group.
August 2017
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'The team here has the process worked out to a T at every detail. They were very patient and explained each step of the selling process whenever I asked. You go through different team members for each step, but whoever you call - because it's hard to keep track of who's who - they will work to find your answers and help. Cannot express enough how helpful this entire team was. I wish we could sell another house just to work with them again!'
August 2017
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'I highly recommend the Bouma group. I worked directly with Lauren Astles who was a great pleasure to work with. She was very kind, punctual, available, and really became a friend to us. My wife and I appreciated her genuine care for our family and patience while we waited for that "perfect" house! The team behind her was great as well while working through all the details.'
July 2017
We sold our house just above asking price and quickly. The process was very smooth, and Martin and his team were always responsive. We'd recommend him to anyone.
July 2017
Jan and I would like to Thank the Bouma team for being so outstanding to work with. Jan and I have moved eight times in our past, but this selling experience was truly exceptional and the most professional we have ever had the privilege to be a part of. Everyone was a pleasure to work with and truly "Best in Class".Thank you so much for everything you did for us...June 2017
I could not have asked for a better experience buying my first home under the expert guidance of the Bouma Group! The decision regarding which realtor to work with in buying a home is important in all markets, but especially in a seller’s market where you often need to make quick, strategic decisions to craft a winning offer. In doing so, you place a great deal of trust in your realtor’s market knowledge and experience, reputation in the local real estate community, and ability to understand your wants and needs in a home. From my first meeting with Scott Guyor and his excellent team (Vicki Larmee), I knew I would be in good hands. They took the time to really understand what I was looking for and educate me about the process and the realities of the current market. Most importantly, I felt I could trust the advice he was giving me, which turned out to be critical in having the confidence to act quickly in making a strong offer on a fabulous house new to the market that fortunately allowed me to avoid a bidding war! Once the contract was signed, Becki Gersh and the fantastic closing team kept me up to date on various contingency deadlines, walked me through the home inspection and negotiation process, and kept me informed as my financing was approved and we proceeded to closing. Scott accompanied me to the closing, which was much appreciated as well. My sincerest thanks to Scott, Vicki, Becki and all involved in helping me to find a wonderful first home here in Ann Arbor in a challenging market. I give the Bouma Group my highest recommendation and would not hesitate to use them again in the future. This is an honest, highly competent, hard-working group of realtors!
June 2017
We had difficulty selling our condo, but switched over to The Bouma Group. It sold fast, several offers and above our expectation. A very professional team. The communication with us from the beginning, placing the property on the market to closing was great!
June 2017
My agent did a wonderful job as our realtor!! I would definately recommend him and the Bouma Group to anyone looking to buy or sell. It was my boyfriend and my first time buying a home, and we both greatly appreciate the time and effort he put into answering our questions and working with us on finding the best home at a great price!!
June 2017
We had a wonderful experience using the Bouma Group, and would recommend them to everyone. We would definitely use them again in the future, if the need arises. They are a very professional, knowledgeable, and organized team that will look out for your best interests every step of the way. As first-time home-buyers, they were exactly what we needed and wanted in a real estate team. Our buyer's agent, Scott Guyor, and showing assistant, Vicki Larmee, were at all times honest and attentive, and willing to work with our schedule. Once we found the perfect home, they, along with their closing team, Becki Gersh and Maureen Guinta, successfully helped negotiate the best terms for the sale, and we were able to beat out a competing offer in a "highest and best offer" situation. They did extra legwork to help us close out of state and meet all deadlines in a timely manner. They also worked hand in hand with our mortgage loan officer to make sure he had the paperwork he needed, and helped us line up all the necessary inspections so we didn't have to stress about it. It was nice to know we could trust them to take care of things and look out for us at such an important and busy time in our lives. Everything went smoothly, and we are now settled happily into our new home. Thanks, Bouma Group!
June 2017
My agent was amazing! This was our first experience buying a home, and he made it painless. We were in a time crunch to find a house, and he was able to find us the perfect place in less than a week! He showed up to all of our walkthroughs even after we had put down a deposit. He even went to the house (we moved from out of town) to take a picture of the gas meter for us so that we could resolve an issue with setting up our utilities. I would highly recommend The Bouma Group!
June 2017
Bouma Group did a good job selling my condo, getting me a transaction I was happy with, and quickly. They were also very professional and nice to work with.
June 2017
I would not use anyone other than the team at Martin Bouma. Darlene Dresch helped us find and secure a condo. Becki, the closing agent was first class as well. Very easy to talk to and work with, and always prompt in getting back with us.
June 2017
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'Awesome team! Brandee and Ginger were fantastic to work with while I was selling my house. I owned a rental property and I live out of town, so it was crucial that I had folks to work with who were easy to communicat
e and I could trust to get s**t done. Extremely responsive and went way above and beyond what I was expecting. Cheers, Bouma Team! Keep up the amazing work.'
June 2017
Scott was our realtor and he was an awesome! We were relocating
from out of town, no idea about Ann Arbor...en tering blind. He took us and educated us on Ann Arbor area and went above and beyond to find us a great home in a fantastic neighborho od! I feel so thankful we found him and his team! If you are looking for a realtor you can trust, ask for Scott! I always felt a priority and he was honest and understand ing!
May 2017
My agent was an excellent agent. He quickly understood our needs and helped us focus our search until we found the perfect condo. He was very responsive to our requests and was excellent at getting answers to our questions. Becki and Maureen on the closing team also did an excellent job answering questions, managing the documents and process, and meeting our needs. The Bouma group was very professional and I would definitely work with them again.
May 2017
I assisted my son in purchasing a condo in the Ann Arbor area. I contacted my agent and he responded within hours. He was friendly, knowledgeable about the area, ( we are from the East Coast), Very responsive to our questions and helped us make the purchase sight unseen. He set up the home inspection and stayed throughout. Most of all, he was honest, which was refreshing. I wouldn't hesitate to use this group again and especially my agent.
May 2017
Outstanding customer service! The Bouma Group will work with you from start to finish! Sold our condominium in three days!!
May 2017
The team at Bouma could not have been more helpful. Purchasing your first home is overwhelming, but their team detailed what to expect before we even started the search, and made our lives as easy as possible. They found us a house within a few weeks, and made the purchasing process extremely easy. They also got us in contact with a lender which made the process all that much easier to do. From the moment we started with Bouma, right until we moved in, they were there for us and were amazingly supportive. Go with these guys!
May 2017
From the very first meeting we had with Scott it was very evident that he was thorough, incredibly knowledgeable and amazingly dedicated to making sure we, as first time home buyers, were not only satisfied but immensely happy, informed home owners. His dedication to teaching us along the way while ALWAYS putting us and our needs first is simply unparalleled. In an incredibly competitive market he managed to carry us through every single step with deliberate, thoughtful care while never letting us give up hope (even when we wanted to!). All around the most incredible experience we could ask for. We have already sent so many people his way and will continue to do so.
May 2017
I contacted Scott Guyor based on a recommendation from my brother. As a first time home buyer, it was a bit overwhelming considering how murky the financial and home purchasing process can be when you walk into it for the first time. When I contacted Scott, he was able to meet me on a Saturday and provide a consultation on what I can expect as far as process and breakdown of closing costs. Throughout the house search, my real estate agent Vicki Larmee was able to anticipate the type of houses I would like and get us in to try and see it as early as possible. During the closing process, I was handed off to work with their closing department. We were able to change the closing date from about 45 days to 30 days, which I was very happy about. The whole experience was pretty seamless and I am happy with the service I received.
April 2017
Four years ago, Scott found us the perfect house in Hamburg and arranged the purchase in a professional manner, at a good price. This year we had a property in Chelsea to sell and, based on our previous experience, we returned to The Bouma Group to market it successfully. The house sold quickly and without any problems, and we were very happy with Brandee's advice and assistance. In the past we have worked with other realtors in the area, but we now choose to deal exclusively with The Bouma Group.
April 2017
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'We needed to sell our parents' well-maintained but dated home and neither of us live in Michigan. The Bouma Group did a spectacular job and the house was sold and closed to a cash buyer in seven weeks, which helped make my parents' transition to assisted living much less stressful.'
April 2017
Darlene is very knowledgeable with all aspects of buying a home. Easy to communicate with and always ready to show. She is not afraid to get her hands dirty if necessary. I especially liked that Darlene treated my daughter as a equal. Using The Bouma Group as my buying agency made my home buying experience smooth and easy.
April 2017
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'The Bouma Group are true professionals. They know the market and give seasoned, expert advice. My home was positioned in the upper end of its market and they got the job done. They receive my highest rating.'
Feburary 2017
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'Darlene made the home buying process very easy. She was very easy to communicate with and worked hard to find me a great place that was under budget. The Bouma Group is extremely efficient.'
February 2017
Darlene was excellent to work with! Worked very efficiently, listened to what I was looking for and was always available for questions with a quick email or text.
February 2017
Team Bouma... First off, i dont tend to give recommendations but for this, i feel justified to do so. Martin and his team helped us find our home in 2007, and we continued our relationship with them for our next move. They knew our short term goals and they knew our long term dreams. When it was time to sell our first house in June (2016) in order to obtain our our next home, we knew who to call. Martin and his team walked us through the journey and made dreams possible from the first home (starter) in 2007 to preparing us to sell starter in order to leverage our dream property in Dexter. Martin, Scott, Logan, Corinne, Becki and the entire team made this journey happen and our family is very grateful for this.thanks again team Bouma for being patient and building trust with us. Bottom line, you helped close a very complex deal and at the end, made dreams come true. Blessings, Jim and Evelyn
November 2016
I first had the privilege of working with Martin himself 15+ Years ago when I purchased my first condo. I was left with a great experience as he provided personal advice, service, expertise, and advocacy. So when it came time to sell my condo and purchase a new home, I didn't hesitate to call upon his expertise again. Although I didn't get to work with him directly this time, his amazing team (kudos to Scott, Brandee, Corinne, Becki, & Brittany!) are exceptional and nothing short of professionals! There is a reason why Martin Bouma has grown and continued great success over the Years. Here are some of my experiences that set them apart: - They KNOW the local market intimately like no other realtors in town (condos to multi-million dollar listings) and have gained the respect of the local communities, including lenders, builders, craftsman, assessors, realtors, etc. - You become part of their family and are in good hands with a dedicated staff that responds to your needs and concerns. - The entire buying and selling process was smooth and effortless. It really made the experience less stressful. - The free use of their moving truck as needed really came in handy! - I've always enjoyed getting unexpected special treats during the holidays and birthdays (i.e. Achatz pie for Thanksgiving) I would recommend The Bouma Group without hesitation to my closest friends and family! Martin and his team is one of a kind. I look forward to working with them again!
October 2016
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'If there were 10 stars I'd give 10 out of 5. Par excellence, above and beyond. I am a first time home buyer and happened to contact Darlene Dresch from the Bouma group. I never felt like I was dealing with a Realtor but instead it felt like a family memeber working with you and guiding you through the home purchase process which get be highly stressful but worth it in the end. I wish all you all the best of luck and may you find your dream home. Cheers!'
October 2016
The Bouma Group was excellent to work with. Professional and courteous, they went well out of their way to get my home on the market and sold within a very short time. Brandee Wiseman is awesome. She kept in touch with me as things progressed and when there were a few bumps in the road, she, Corinne, Becki and Martin Bouma stepped right in and took complete control all the way up to the closing, which I did early.
If you want a realtor that is going to really take care of you without all the fluff and buff, this is most definitely the team.
OCtober 2016
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'I contacted The Bouma group based off of the excellent reviews I read online and they certainly delivered. Brandee, Corine, Martin and Becki offer excellence service. They went out of there way to assist me when I was out of town and another realtor left my door open during a visit. Friendly, Professional and straight forward. If you appreciate a team effort and people that will really give their all to sell your home, this is your group. They will negotiate and work with you. My house had a full offer on it within two months and the closing was clean and simple. Highly recommended.'
October 2016
We just completed the sale of an unusual home in Ann Arbor with Martin and his team (our fourth transaction with them) and were very happy with the results. We wouldn't consider using anyone else in the area.
October 2016
We were highly impressed the Bauma Group. They wonderful at Marketing our home with many showings and getting us our asking price way to go team.. It was a Great Experience working with your staff. Thanks..
October 2016
I was helping my mother sell her condo as she moved into independent living. When I called I talked to Brandee Wiseman and she was very quick to look at my mother's condo. She came back quickly with information on what she thought, what the market was, and a couple items that needed to be taken care of. The neighbor who helped with the selling of my mother's condo was also impressed with Brandee compared to the others. She came with a plan to sell the condo and what to expect. We got the first offer within a couple hours of the condo being listed, it was above asking, and had a offer we accepted in less than a day. Every one was very helpful and I would highly recommend The Bouma Group.
September 2016
Bouma group helped us finding new home in Ann Arbor area! It was great experience working with Bouma team. My home buying was very smooth starting from house searching to closing. Every step was smooth. Employee are so prompt and proactive. Communication response time is very fast.
August 2016
I would highly recommend the Bouma Group. Their professionalism was apparent every step of the way in selling my home. The advice they provided me made my home sell fast and for the best price. I will be using them again when I look to buy.
August 2016
Martin Bouma was great to work with and helped us sell our home quickly. Scott Guyor was our buyer's agent and he was very knowledgeable of the market and home values. I really appreciated his honesty and hard work to get us the house we wanted. The rest of the team was very responsive and it was great to have several people working on our behalf.
August 2016
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'Martin Bouma was great to work with and helped us sell our home quickly. Scott Guyor was our buyer's agent and he was very knowledgeable of the market and home values. I really appreciated his honesty and hard work to get us the house we wanted. The rest of the team was very responsive and it was great to have several people working on our behalf.'
August 2016
Martin and his staff are incredibly well-prepared, knowledgeable, and responsive. Their expertise in all aspects of real estate, along with deep connections to the local marketplace, allowed us to feel incredibly comfortable at every stage. We would recommend Martin and his team to our family and friends.
July 2016
The Bouma Group was excellent in helping me buy my home. Everyone involved was easy to work with, accessible, and flexible. I would recommend them to any and everyone!
July 2016
I first worked with the Bouma Group over 10 years ago, when I purchased my first home. Because of their level of service, professionalism, and attention to detail, I subsequently sought after their services as a leasing agent and finally once I sold my home in 2016. I have never regretted my decision to form what became a long-lasting partnership and would not hesitate to offer my highest recommendation. They are unparalleled.
July 2016
Martin Bouma and the Bouma Group team exceeded our expectations at every step of the way in the sale of our home (Martin Bouma) and the purchase of our new home (Heidi Elder). The Bouma team, and they truly work as a team, were professional, personable and proficient throughout the process. They listened carefully to our needs and expectations and responded thoughtfully using real-time market data to guide us in our decision making. From listing to staging to closing, our experience was just fantastic. I recommend the Bouma Group to everyone I can. They are the VERY BEST group of realtors in Ann Arbor.
July 2016
Martin has a very professional team. Martin understands the Ann Arbor market very well and had a cohesive plan on how to obtain the best price in a timely manner. I would definitely recommend Martin for anybody looking to sell property in the Ann Arbor area.
July 2016
We worked with the Bouma Group on the sale of our home and the purchase of a new home. The services this group provides is outstanding! Everyone on the team works together and is very responsive and helpful every step of the way. Imagine our surprise when our house sold the day it was put on the market! I would highly recommend using the Bouma Group for your real estate needs.
June 2016
Martin has a great team! They all communicate well and work well together. He is very trust worthy and has an excellent understanding of the real estate market. I would highly recommend him!
July 2016
The Bouma Group did an OUTSTANDING job helping us to find our new home! The whole team is efficient, hardworking, quick to respond, personable, and helpful!
They literally went above and beyond our expectations!! I highly, highly recommend the Bouma Group!
June 2016
I highly recommend the Bouma group. I worked directly with Lauren Astles who was a great pleasure to work with. She was very kind, punctual, available, and really became a friend to us. My wife and I appreciated her genuine care for our family and patience while we waited for that "perfect" house! The team behind her was great as well while working through all the details.
July 2016
Was very pleased with the group. Came into the process thinking this would be similarly nightmarish like buying my previous home, but Lauren and Becki kept very much on top of things and made sure everything got done on time. Again, very happy with how easy they made it.
June 2016
I recently sold my home with the Bouma Group. What a fantastic experience. Martin and his team are the best realtors I have ever worked with. Friendly, experienced, and professional. They were able to sell my home quickly and negotiated an offer above my asking price. I would not hesitate to recommend them to anyone buying or selling a home.
June 2016
We have been worked with Bouma Group for our home property purchase in Ann Arbor. It was a very pleasant experience. The team is very professional, and dedicate to customer's needs. Bouma has buyer agents, and "closing manager", they focus on different phases of transaction, but co-ordinate closely to get the job done seamlessly. When we were in doubt, Bouma Group team always provide analyzed data as basis for us to think and make decision. That made us being much confident during initial offering, and later negotiations. Also the Bouma Group's "pre-closing" reminder is really helpful - from inspectors selection, to utility transferring, and cleaning services, ... the whole chain of services in a list to choose from. Another important benefit as Bouma Group's customer is to receive monthly, quarterly market updates, tips on sell/buy/upgrade house, re-finance mortgages. The last, but not least important, is Bouma Group's office - decorated nicely, and offered for customer closing meeting. Our purchase was closed at Bouma Group's meeting room, many other customers did so. We're very thankful to the high quality from Bouma Group's services.
May 2016
We used the Bouma Group for both the sale of our existing home and the purchase of our new home. Every step of the way on both the buying and selling they delivered. We needed to sell our existing home quickly to purchase our "dream home" and we let Martin and his team take over. We had multiple offers and a pending sale on our property in less than a week and above asking price. From a buying standpoint, the team of Heidi and Michelle always had our best interests in mind and made themselves available whenever we needed them and on short notice. The Bouma Group managed to schedule both of our closings an hour apart at the same title company as well. They made buying and selling a home as convenient and efficient as possible. We highly recommend this team of professionals to anyone looking to do either in the Ann Arbor area!
April 2016
I worked with Bouma on the purchase of my AA downtown condo. Scott, my realtor, was answering e-mails at Sunday night! Enough said. Really hard-working group of people who have nothing but your personal interest in mind.
March 2016
Processing is very methodical and thorough. They make the seller's job so easy. I was living in California and the Bouma team took care of everything to getting the house ready for sale up to processing the sale.
March 2016
We had great experience with the group. Our agent made sure that she or her partner was always available and they set up showings promptly and answered our many questions immediately. This is critical in a hot real estate market like Ann Arbor. Also, their Closing Manager made the completing our purchasing process so much easier. We appreciated the team's availability to us with questions even after closing. We highly recommend them.
March 2016
My husband and I used the Bouma Group for the sale of our old house and purchasing the new one. On every level, from the beginning to the end, the Bouma Group were superb. They are extraordinarily professional and provide extremely high levels of support and advice. By way of example, the Bouma Group provide details assessments of the local market when selling your home. This is important given trends, the time of year or other events that can increase or decrease the value of the home.
We also utilized the Bouma moving van which is an incredible extra benefit and not the standard among other Realtor offices.
All in all, we would highly recommend Martin Bouma and his group to assist anyone with the sale and purchase of a home.
February 2016
"We worked with the Bouma group to both sell our old home and purchase our new. We were extremely pleased with both transactions. Everything was smooth and explained to us in great detail. We are especially appreciative of Michelle, Bobby and Becki who answered our constant questions with patience and professionalism. Thank you for making an often stressful time enjoyable. We will definitely recommend you to any friends and family looking to buy or sell a house!"
November 2015
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'We had an outstanding experience working with the Bouma Group this spring. They are extremely professional and thorough, and gave us all of the data we needed to make important decisions about both buying and selling our family home. Scott and Becki, in particular, were outstanding - detail oriented, prompt, and friendly. They made the experience enjoyable.'
August 2015
"The Bouma crew made all the steps seem so easy and complete. They are true professionals! Without hesitation I give them my highest recommendation."
August 2015
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'Heidi, Michelle, and Becki were all great to work with.'
April 2015
"Provided great support in buying our first home! I would highly recommend for anyone looking to purchase a house in the Ann Arbor area. The free moving truck was a huge help!"
April 2015
"Fantastic...We were under contract within 48 hours of listing!"
April 2015
"Excellent all around experience with the Bouma Group. We worked with Scott and Becki last year to buy a house in a state - let alone town- that was completely new to us, and both could not have been more helpful! It was a blessing to work with such an accommodating group. The buying experience was simple and laid-back, and we love our new home!"
March 2015
"My wife and I were introduced to Martin Bouma by Rebecca Mitsui, our excellent real estate agent at Keller Williams in Seattle who knew that we would like to sell our home in Ann Arbor. This proved to be a great experience for us to work with the Bouma Group (specifically Martin as our listing agent, Corinne the listing manager, Becki the closing manager, Kathy the stager, and John the photographer) throughout the entire process from listing and showing of the property to the closing of the transaction! We got three offers that went above the listing price after fourteen showings in only three days! We would highly recommend the Bouma Group to anyone selling or buying a house in the Greater Ann Arbor area!"
"We had a great experience working with Ed Goldman as our buyer's agent and Becki Gersh as the closing manager when we recently bought a house in Chelsea. This was our first experience buying a house in Michigan, and they were very responsive to our questions and friendly to work with. I very much appreciated their services."
"We are very grateful to have had the opportunity to work with The Bouma Group when selling our previous home, and buying our current one. As a whole their staff was extremely accommodating and insightful throughout the whole process; on numerous occasions they went out of their way to make sure the sale of our home and the purchase of our new one went as smoothly as possible. Should we ever be in a situation of buying or selling a home again in the Ann Arbor area, they will be the first ones we contact :)."
"I can't speak highly enough of Martin and the Bouma Group. My wife and I were looking to buy quickly in Ann Arbor, in the dead of winter. Martin & Heidi put together a list of possibilities very quickly, and worked tirelessly - weekends, nights, in bad weather, etc - to get all the homes shown to us. We found one we loved, closed on it fast (what an amazing internal team handling the back-end details) and are all moved in. The Bouma moving truck was the icing on the cake. The Bouma Group has certainly earned a lifetime client here, no question. Thanks again guys!"
"Martin's group provided my extreme valuable insight on real state market and wonderful service. I sold the house within 3 days. His prediction in the price strategy turned out to be working. The sale price is about 4000 more than we asked for. Martin's insight in the ann arbor real state market comes from his experience and dedication in this area. In the first/second interview, I was impressed by his knowledge in ann arbor. for instance, he can give a quick summary on every area of ann arbor, while remembering details on different transactions in those area in the elaboration. Another strength of his group is the close connections with active buyers. It is a close connection but not loose connection. He knows exactly who are looking for what houses. So he can make the deal really fast. Before showing the house, he sent stagger to help us arrange the furniture. The layout is so lovely that the buyers asked agent whether we could sell those furniture when moving. After we listed the house, Susie did all the follow up. we are satisfied with her service. All questions were addressed in time. In fact, we didn't have many questions because she took care of all major issues.Becki stepped in after the deal was closed. we got paper work done quickly without any wasting time. Definitely recommend to interview Martin before making decisions."
"Our experience with Scott Guyor, Becki Gersh, and Morgan Hart with the Bouma group was nothing less than fantastic. The Ann Arbor housing market was tough for buyers this past spring/summer and Scott and Morgan did everything they could to help us find our perfect home! Scott is extremely knowledgable, trustworthy, and an all around good guy. Morgan got back to us quickly, and took me to see many homes within 24hours of my request to see them while my husband was out of the country. Becki was honest and helpful during the closing process, and stayed on top of things as they progressed. We couldn't have had better people to turn to during our home buying adventure. We would recommend the Bouma group to ANYONE and EVERYONE looking to buy a house in A2!"
"Great service from The Bouma Group! You guys have a first class operation, and a professional staff that takes care of every detail. Everything went smoothly, and you were a pleasure to work with. I would recommend you to anyone. Thanks again."
"The Bouma Group is an excellent team of professionals who coordinated, facilitated and managed the listing and sale of two homes and the purchase of one home.
The Bouma Group worked collectively within their office as well as with outside agents. They are clearly well respected within the real estate community. The process was extremely well organized and the team members were very pleasant to work with during all phases. The use of the Bouma moving truck was a very helpful perk!
Thanks to the Bouma team for making it all happen in an enjoyable, professional and timely manner!"
"Excellent real estate agency! We had very specific needs for a house purchase, and found our agent, Scott Guyor, of the Bouma Group in Ann Arbor, Michigan, to be extremely knowledgeable, competent, and responsive. He was able to explain everything about the process of purchasing a home in this area, and was very helpful in the negotiation process. His assistant, Morgan, was also very helpful. Becki G. was in charge of all items related to closing, and she was absolutely superb. I don't believe we would have been able successfully to negotiate this purchase without the expert guidance of the team at the Bouma Group. I would highly recommend this agency to anyone wishing to purchase a home in this area."
"We contacted Martin Bouma after receiving rave reviews from our friends. We were very happy with the entire experience, from the initial contact to the final signing of the sale papers. Of course, it helped that we were able to receive our asking price within 1-2 weeks of placing our house on the market. Martin also has great support staff working for him, specially Becky who made the whole selling and closing process as smooth as possible. I would highly recommend the Bouma Group to anybody interested in selling or buying a house!"
"Excellent work from start to finish. I had to sell a house in Ann Arbor while living in Columbus, Ohio, and Martin (and his team) made it painless and actually pleasant, which has not always been my experience with other realtors. They are true professionals who care about what they are doing. I highly recommend them!"
"My wife and I bought a home in Ann Arbor with the Bouma Group four years ago and just sold our home with their help as well. We are beyond pleased with the kind people and expertise the Bouma Group provided. They were helpful at every step. If we ever return to the area, we will definitely work with them again. We highly recommend them."
"We recently sold our home through Martin and the Bouma group. It was a fantastic experience and could not have gone better. Martin carefully analyzed the market and priced our home competitively - most important - he showed us why our home was worth what it was and still asked if we were comfortable with the price. The house sold quickly and for a higher offer! The team at Bouma kept us informed every step of the way and Martin was easily accessible. They facilitated the process of inspections and closing. We would recommend the Bouma group to anyone without reservation!"
"The Bouma group did an exceptional job with helping me with my house hunt and purchase. I worked with Becki and Karin and they both did an excellent job. Karin was always available and let me into the condo several times to see it during my closing. Also nice was the free moving truck they provided."
"The Bouma Group was our selling agent. Martin and team did an outstanding job of pricing, marketing, showing and communicating. We received three full price offers in the first week of being listed. They did an outstanding job of helping us with a successful closing. They did an outstanding job of helping us 'stage' our house in a way that achieved results. I recommend the Bouma Group enthusiastically!"
"Best Realtor In Ann Arbor ! I have bought several homes from the Bouma Group, I personally found Martin Bouma'a knowledge of the Ann Arbor market superior to other realtor's that I talked to before I found the Bouma Group. The Bouma Group's closing manager Becki Gersh held our hands during the entire process of the our most recent short sale purchase. Hats off to the entire team of The Martin Bouma Group.
Thank You
Debbie"
We worked with Bouma group to purchase a new home in Ann Arbor. We were relocating from another state so we didn't know much about the area. Our agent was extremely knowledgeable and experienced with the city as well as the home finding/purchasing process. We couldn't not have been happier with them. We saw >50 houses over the course of 2-3 months and they kept their patients and enthusiasm the entire time.
We were constantly updated during the sales process. Our transactions went arduously and were at times unbelievably difficult. The people at the Bouma group were very supportive and were always there for us. I am glad they were there to help guide and support us. They were wonderful!
The Martin Bouma team working with us, led by Scott Guyor, were incredibly patient and supportive of our home buying process. Helping us understand the differences between the different AA neighborhoods, listening to our wants/needs and guiding us through the evaluation and negotiation process was second to none.
Our family has worked with the Martin Bouma Team for the past 13 years. They have listed 4 homes for us which all had offers within a week and sold flawlessly with asking or higher prices. We also bought 4 homes through Heidi Elder, our Buyer's Agent through Martin, and Becky facilitated the deals guiding us along the way. No stress, only professional assistance with all our needs. They are THE ONLY real estate group to use. They put your interests first and you will not be disappointed. Then, they will always be there to see around town, help with recommendations for repair people or any questions. We recommend their team with confidence!
We both bought a home, and more recently, sold a home through The Bouma Group. Our agent was John Price and their Closing staffer was Brian Quinn. First…we have NEVER dealt with a real estate company that segregated the duties this way so that a separate person handles EVERYTHING associated with the closings. We didn't have to do anything or worry about anything as Brian took care of it all, including dealing with the agent for the buyers who was not easy to deal with. We cannot recommend The Bouma Group strongly enough. They are the most professional, friendly, well-organized and thorough real estate company we have every dealt with and we have dealt with many one the decades as we bought and sold houses.
Fantastic...We were under contract within 48 hours of listing! Helpful and thorough throughout the process...Martin Bouma is extremely professional and a pleasure to work with...
We worked with the Bouma Group to both sell and purchase our home. They were particularly helpful in dealing with a difficult negotiation process, with a number of issues resulting from the home inspection. They were also helpful in sorting out arrangements during the moving process in helping to find a place to rent, borrow their truck, select movers, and gave very good referrals in selecting contractors to address issues with our new home.
When I first started my home search, I interviewed a few buyer agents. In that group was Scott Guyor of the Bouma Group. I chose Scott after our initial meeting for several reasons: 1) After the initial meeting I felt more informed and capable of handling the process than when I walked in. 2) I felt that he understood what I wanted and my budget and would work to those ends. 3) He was pragmatic, clear and well organized. 4) I felt he would assist me in finding the right home for me and not just the most expensive house I could get.
The result is: He and his team helped me find a perfect house for me. I am really happy with the home I got. His team was with me every step of the way. The group is really easy to reach and always available for questions, and are very accommodating. They know the area very very well. I can't say enough good stuff about them.
I highly recommend them.
We used The Bouma Group to purchase a new construction home in Ann Arbor. I can't speak much for their knowledge of the area, as we put a contract in on the first house we walked through with them. Their expertise became evident during the closing process. Their closing manager Becki is fantastic - proactive, detailed and great communication. Would highly recommend them.
We were exceedingly impressed with the service we received from a sales agent and closing specialist at The Bouma Group in Ann Arbor, MI.
We highly recommend them to anyone seeking to buy or sell real estate in Washtenaw County.
If you want to sell your home, nobody is better to do the job than Bouma Group Team. From my experience the whole transaction was as good as it gets. Very professional and efficient from the beginning to the last day.
Martin very familiar with the neighborhood as he is also a resident there. He was extremely responsive from start to finish and gave us very good advice. I would highly recommend Martin for selling or finding your next home.
The Bouma Group provided excellent service for my wife and me throughout our home buying process. Despite the extremely competitive housing market in Ann Arbor, we were able to find a place that fit our needs, and the transition from our previous house was very smooth.
Working with the Bouma Group was great from the very start! They were easy to talk to and willing to answer all of our first-time home buyer questions. Heidi was great to work with, very responsive, and accommodating to fit showings in to our hectic schedules. I would recommend the Bouma Group to anyone looking for real estate in Ann Arbor, they know the city inside and out and are very well recognized by other agents in the area. Everyone I worked with was extremely polite and helpful in my search and helped to make the process that much smoother!
My wife and I were introduced to Martin Bouma by Rebecca Mitsui, our excellent real estate agent at Keller Williams in Seattle who knew that we would like to sell our home in Ann Arbor. This proved to be a great experience for us to work with the Bouma Group (specifically Martin as our listing agent, Corinne the listing manager, Becki the closing manager, Kathy the stager, and John the photographer) throughout the entire process from listing and showing of the property to the closing of the transaction! We got three offers that went above the listing price after fourteen showings in only three days! We would highly recommend the Bouma Group to anyone selling or buying a house in the Greater Ann Arbor area!
I just purchased a very nice condo in downtown Ann Arbor thanks to the Bouma group! Working with Heidi and Becki at the Bouma Group has been a wonderful experience!!! I was impressed by their professionalism, knowledge, and, more importantly, willingness to help you in anyway they can. I highly recommend the Bouma Group!
Martin is the consummate professional. Both Martin and Scott Guyor were an absolute joy to work with - friendly, knowledgeable, intuitive, available, and responsive. Martin and Scott were both superb in gauging our very specific needs, finding the needles in the haystack, and getting us the information about new and soon-to-be listings early enough for us to act. With the quickly changing market in our price range and area, Scott kept us up to date on listings even when we were out of town (at our request). Scott also offered to go to the houses and report back to us while we were gone, and met us at all times of day, including very early on Sunday. He kept us informed, but did not burden us with small stressful glitches that are common in real estate transactions. Martin & Scott both were able to recommend top-notch professionals, like inspectors and attorneys, to help with the process. Becky, the closing agent, had everything buttoned up and ready for a smooth closing. Having worked with other realtors - both locally and in other states - I can say that you won't find anyone better than Martin & The Bouma Group. I would not hesitate to use them again and, in fact, I will be using their services when I sell my current home next year.
The best realtor in Ann Arbor area! When we moved to Ann Arbor 4 years ago to attend University of Michigan, we asked a couple of friends in the area for recommendations. Martin Bouma's name came up in multiple conversations and we decided to call him. The purchase process went smoothly. The entire team worked together to find us a perfect house. The real estate agent we worked with and Becki, the closing agent, were both very professional and pleasant to work with. 4 years later, when it was time for us to move after graduation, we did not hesitate for a second. We knew that we would call Martin Bouma for help us sell the house. Martin personally came to the house, talked to us about options, timing and the asking price. I was again impressed by his profound knowledge of the market. Our house was not a million dollar property and I am sure that he had many other things to attend, but he took time out of his busy schedule and spent a reasonable amount of time going over the process with us. He was very personable and made us think that we were the most important customers he had. When it was time for us to list the house, the professional photographer from Bouma Group came in and took excellent photos. Our realtor, John Price, came in to finalize the asking price and explain all the steps of the process again. He also brought the printed brochures about the house to give to the potential buyers. He was always available via email and phone if we had any questions. 20+ showings in the first week and voilà... the house was sold for exactly what we were hoping to get for it. They even found the buyers who were willing to wait almost 2 months to close while we were looking for a new place to live in MN. And of course, I cannot not mention Becki:) Becki Gersh, Bouma Group's closing agent, is the most competent professional we have ever worked with. She made the entire process flawless and absolutely stress-free. To be honest, I rarely write a review that has only positive things. I usually have at least one suggestion for improvement or notice something that needs attention from the owners' perspective. When it comes to Bouma group, I could not think of anything I could suggest to them to improve. Everything was excellent: the customer service, professionalism, knowledge of the market... If we ever come back to Ann Arbor area, we'll most definitely call Martin Bouma to help us find a new home. Thank you!
We are very grateful to have had the opportunity to work with The Bouma Group when selling our previous home, and buying our current one. As a whole their staff was extremely accommodating and insightful throughout the whole process; on numerous occasions they went out of their way to make sure the sale of our home and the purchase of our new one went as smoothly as possible. Should we ever be in a situation of buying or selling a home again in the Ann Arbor area, they will be the first ones we contact :).
Fantastic experience! Martin and his team are very knowledgeable and professional. We had 2 offers on our house in 10 days and closed on the house in less than two months. If we return to the area we will do business with them again.
The agents at Bouma group are very knowledgeable and helpful. I was a first time buyer and also trying to buy in a sellers market. Scott explained everything patiently and gave me good ideas on presenting my offer.
Martin's group provided my extreme valuable insight on real state market and wonderful service. I sold the house within 3 days.
His prediction in the price strategy turned out to be working. The sale price is about 4000 more than we asked for. Martin's insight in the ann arbor real state market comes from his experience and dedication in this area. In the first/second interview, I was impressed by his knowledge in ann arbor. for instance, he can give a quick summary on every area of ann arbor, while remembering details on different transactions in those area in the elaboration.
Another strength of his group is the close connections with active buyers. It is a close connection but not loose connection. He knows exactly who are looking for what houses. So he can make the deal really fast.
Before showing the house, he sent stagger to help us arrange the furniture. The layout is so lovely that the buyers asked agent whether we could sell those furniture when moving.
After we listed the house, Susie did all the follow up. we are satisfied with her service. All questions were addressed in time. In fact, we didn't have many questions because she took care of all major issues.
Becki stepped in after the deal was closed. we got paper work done quickly without any wasting time.
Definitely recommend to interview Martin before making decisions.
Martin, Susie, Becki and whole Bouma Group were excellent !! "It was really a great selling experience. I was treated very professionally by the whole Bouma Group. I am very happy with the whole experience. They were very excellent with market knowledge, pricing strategies and negotiating skills. we were 100% satisfied!
Our experience with Scott Guyor, Becki Gersh, and Morgan Hart with the Bouma group was nothing less than fantastic. The Ann Arbor housing market was tough for buyers this past spring/summer and Scott and Morgan did everything they could to help us find our perfect home! Scott is extremely knowledgeable, trustworthy, and an all around good guy. Morgan got back to us quickly, and took me to see many homes within 24hours of my request to see them while my husband was out of the country. Becki was honest and helpful during the closing process, and stayed on top of things as they progressed. We couldn't have had better people to turn to during our home buying adventure. We would recommend the Bouma group to ANYONE and EVERYONE looking to buy a house in A2!
I loved that Martin was an honorable man and a wonderful human being. I never felt pressured to take an offer so he could close a deal. In fact, I sold 2 properties in Ann Arbor MI with him as my realtor and I received the highest price in my neighborhood both times! I would definitely use the Bouma group again whether purchasing or selling a property. I love that his group is so thorough and every detail is handled. This is really helpful especially if you are from out of town. Professional and courteous and no surprises at closing! Love that!
The Bouma Group is an excellent team of professionals who coordinated, facilitated and managed the listing and sale of two homes and the purchase of one home.
The Bouma Group worked collectively within their office as well as with outside agents. They are clearly well respected within the real estate community. The process was extremely well organized and the team members were very pleasant to work with during all phases. The use of the Bouma moving truck was a very helpful perk!
Thanks to the Bouma team for making it all happen in an enjoyable, professional and timely manner!
Martin Bouma contacted us, we had been looking a year previously, but never found anything and were unsure we could sell our current home given the market. On pretty much a cold call, he assured us he would be able to sell our house, so we again started looking with the help of Scott Guyor, a buyers agent in the office. Amazingly within a month we found a house, made an offer, and about a month later, moved in. Then, within 24 hours of listing our other house, there was an offer, and we closed that in the next month.
My husband an I have pretty much bought and sold houses every five years, this will have been our ninth experience and was really the smoothest and least stressful experience ever. Becki Gersh worked to coordinate closings and was always on top of communications and had local contacts and resources available for every need. We couldn't be happier recommend this team highly for buyers and sellers.
We were completely satisfied with our experience selling our house with the Bouma group. This was our second time engaging them, and both sales were very rapid and for a better price than we imagined. Martin and all his staff were prompt, knowledgeable, professional, and a pleasure to work with. Thank you.
We bought a house in the Ann Arbor area with the help of the Bouma Group. Scott Guyor, the real estate agent, was the key player in our efforts to buy the perfect home. Scott and his assistant Morgan did everything they could and then some to locate, show and negotiate the house we finally bought. The purchase had some complications but we felt very comfortable having the Bouma team on our side. There were no surprises, no hidden agendas and no wasted time. A long search for the perfect home was accomplished without any glitches. I highly recommend this team of professionals.
Excellent work from start to finish. I had to sell a house in Ann Arbor while living in Columbus, Ohio, and Martin (and his team) made it painless and actually pleasant, which has not always been my experience with other realtors. They are true professionals who care about what they are doing. I highly recommend them!
We recently sold our home through Martin and the Bouma group. It was a fantastic experience and could not have gone better. Martin carefully analyzed the market and priced our home competitively - most important - he showed us why our home was worth what it was and still asked if we were comfortable with the price. The house sold quickly and for a higher offer! The team at Bouma kept us informed every step of the way and Martin was easily accessible. They facilitated the process of inspections and closing. We would recommend the Bouma group to anyone without reservation!
Bouma group went above and beyond expectations, always welcoming any questions with honest answers. Was willing to work within my time schedule, which was helpful being new to the home buying experience.
My wife and I had a great experience working w. Scott Guyor and Becki Gersh.
They guided us through the process with ease (first time home buyers!) and patiently explained any questions we had. Scott has a great handle on the local market, and was able to fill us in on many details of the neighborhood, local real estate trends, and provide an honest assessment of the value/condition of the homes we viewed.
When we had an issue w. the inspection, Becki worked tirelessly to rectify the issue so we could close on time. When we had an issue meeting during the week (I work out of state often), Becki met us on a Sunday morning to help us sign the requisite papers.
We cannot recommend their services highly enough!
We were involved in a protracted sale of a large home and property in Ann Arbor. The process began in 2006, ended in 2012. The best plan of action was to split the house from two other lots. In a depressed market, we slowly sold all three parcels. Martin patiently stayed engaged, gave sound advice, and never encouraged us to move our price points inappropriately. We got the best result possible out of a difficult situation. He has an excellent staff, and a firm grasp of the realities of the Ann Arbor market. We would use him again, without question.
My situation was very difficult for me. I choose Martin Bouma to list my deceased husband's home in Ann Arbor. I had an estate sale of personal goods prior to the sale of home. Martin Bouma met me at the home to discussed price and had a few ideas to improve the house at an affordable price to maximize my proceeds. The home was listed, sold and at the closing table within five (5) weeks. What more could you ask for. Especially, for a little more closure to one's life. Martin, Becki and everyone on the Bouma Team. Thank you so much. This was a very difficult time in my life and you helped me out with your kindness, professionalism and understanding.
Thank you from the bottom of my heart.
Julie Mazur My realtor always. :-)
Our story is unique in that at first we thought we didn't need a realtor. We tried to sell our home on and off for two years receiving lowball offers and not much interest. Then.. we decided to get serious and listed our home with the Bouma Group, after hearing that they were the best in Ann Arbor.
Long story short, Martin sold our house after one day on the market receiving higher than our asking price! He was professional and so knowledgeable. We would highly recommend Martin Bouma and the Bouma Group any day!
I was very impressed with Bouma. I thought it would take several months to sell our house given the current market in our area. We were going to be happy with breaking even or taking a small loss. After meeting with Bouma, he was confident that it was the right time to sell and that he would sell our house in less than 1 week. He priced our house much higher than a competing realtor but had the documentation (comps) to back up his pricing. After meeting with him on Wednesday, our house was put on the market Friday afternoon and we had 15+ showings over the weekend with two competing offers by the following Wednesday. We actually got our asking price which was higher than we anticipated! He even had a moving truck that we were able to use free of charge. I am still left in disbelief how successful we were in selling our home. I would highly recommend Bouma to everyone wishing to sell their house at a profit and fast!
We worked with Scott to purchase our first home in Ann Arbor. The entire time we were so grateful to be working with Scott. He was incredibly responsive, went out of his way to accommodate us on many occasions, and didn't abandon us even though we were pretty picky! It took us about six months to find the right home and Scott was very dedicated and genuine. I felt like he really cared about us finding the right home for our family. He taught us a lot as first time buyers, he had very thorough answers to all of our many, many questions. I would absolutely recommend him to anyone.
The people in Martin's office are friendly and helpful. Martin is very knowledgeable about local real estate and knows the market inside and out.
When my wife and I set about looking for a realtor to list our house, I asked a few of my friends who had recently sold their homes. One told me about Martin, who had sold his house a few days after listing. When I first spoke to Martin on the phone, I was met with an eager voice who was happy to meet me ASAP. He worked with my hectic work schedule, was right on time, and came overwhelmingly prepared. He had a lot of data on local homes and came with an initial idea of a listing price and soft quotes for improvements.
We quickly came up with a plan for improving our odds for a quick sale, e.g. his contact offered me an excellent quote for painting, who was himself a professional throughout the process as well as an excellent painter. On a few occasions Martin counseled us on proper courses of action which were a big help, but he also was willing to go in the direction I wanted to when I made a decision that he did not recommend, i.e. he wasn't bossy, he gave expert advice, and it was up to me to use it or not (he totally gets it).
Two days after listing we had multiple viewings, a serious offer which we took, and another waiting in the wings. His emails linked us to a great website which was very detailed and exactly what we wanted. Martin was actively involved in the entire process. He took my calls or returned them promptly...weekends and nights. I recollect him near the end of the sale process calling while out of town on vacation. That's dedication.
Speaking of dedicated, Becki, his closing leader, took it from there and sealed the deal. She arranged for light repairs and inspections, gave good advice on how to finalize negotiations about the inspections, and closed in our stead as we had moved already. In all, we cleared a good sum due to Martin's team's hard work and timing the listing just right. I'd use him again any day of the week and twice on Sunday.
Martin and team recently listed our home. They offered outstanding service throughout the process from staging to closing. Their market expertise was great. Martin's team communicated actively and responded in reasonable timeliness. We has several offers within a week of listing and sold for full listing price. Becki helped our closing go flawlessly. I recommend the Bouma Group to you enthusiastically!
We have recently sold our condo through the Bouma group for approximately 400K in 2012. Our experience working with the Bouma group was a very profitable and enjoyable experience. They had been recommended to us by former neighbor who had used the agency to sell their property. After my wife and I met Martin, we had a chance to see his business style and knowledge of the local real estate market and we were very impressed. His approach to marketing our condo gave us the impression he was very interested in getting the highest price that was available in the current market. The Bouma group was always available to answer any questions we had during the selling time frame. After we did secure a buyer, Becki one of their administrative managers guided us through the paperwork process. She was very knowledgeable and responsive to our needs and questions.
Not only did we sell our condo with the Bouma group we also purchased a home. Heidi our purchasing agent helped us through the process of obtaining the new property. She also acted in a very professional and knowledgeable manner. All in all we were very pleased with the Bouma group managing both the sale and purchase of property.
Based on our experienced with the Bouma Group, we would not have a problem recommending them to future clients.
Martin and his staff are the most knowledgeable and courteous in the Washtenaw County area.
I am not sure where to begin with this story. We had the most amazing experience with Martin and his team. We had an older home which we had outgrown as a family. Martin came in to our home fully prepared with comparative statistics of home sales in our area. He had a warm, friendly and very knowledgeable approach as he offered hints and ideas to speed the sale of our home. Our home was my husband's family home and it seemed that Martin understood there was an emotional attachment to the home and he was very respectful to that bond while all the while, remaining efficient in his approach. It was a fine line that he walked perfectly. It sounds cliche but by the time Martin left, we knew we were in the best possible hands.
We worked with Scott who showed our home many times and even did a couple open houses. He was always very pleasant and again seemed very knowledgeable. Even with the issues that older homes have the Bouma Team had an offer on the table within a month.
I have to credit the amazing patience, skill and compassion of Martin's closing agent, Becki. She handled all the issues the buyer's had and managed to calm our nerves simultaneously. She did a wonderful job.
The Bouma Team set me up with their buyer's agent Brian to assist us in purchasing our new home. We were building and through that process, Brian was a great voice of reason. He walked through all the models with us. Pointed out the pluses and minuses of each. He helped us settle on the perfect home for us. He also helped us reason through which lot would work best for our family. His attention to detail has never been forgotten. We were leaning toward the lot next to the lot we eventually chose and his reason for declining this spot was the headlights of oncoming traffic from the adjacent road, something I never would have considered. He assisted in cabinet choices, hardware, lighting, appliances. He was an absolutely invaluable component to the purchase of our home.
Through this experience, there was never a moment where i felt handled or pacified. I felt as if my $170,000 home was every bit as important to the entire team as a higher end home. I have recommended the Bouma Team time and time again without hesitation and will continue to do so.
Martin and his team are truly amazing. I have had the pleasure of working with them on multiple purchases and sales over the past 10 years. They have always been very prompt, professional, had excellent advice and service and were always available. Martin and his staff have consistently gone out of their way to make my home purchase experience special. I have had many friends that have used other area realtors and been disappointed. With such an important decision as the purchase of my home, there is no one I would rather trust and work closely with. I have referred him to many friends and colleagues and they have always had similarly excellent experiences. In the current turbulent economic and real estate climate, Martin shines as a pillar of knowledge and professionalism that is unrivaled allowing his clients to make calm and sound decisions. I owe him and his team for finding and helping me negotiate an acceptable price to allow me to move into the home of my dreams.
I built a beautiful custom home at the tail end of the economic boom. Unfortunately, I ended up going through a difficult divorce 4 years later during the economic landslide. In the midst of the divorce, I went to Martin asking for help selling my home. I needed to sell it quickly and did not want to loose a ton of money. Martin and his team were amazing! Within 4 months, they had negotiated an offer I could live with. My beautiful home had wonderful new owners and the price was something I could live with. They were kind, thoughtful, and professional. Whoever said "realtors are all the same" is nuts! Martin Bouma's group sets a new bar in the industry. I will never sell or buy again without the Bouma team behind me.
3089 Village Circle, Ann Arbor
We choose The Bouma Group because we knew from living here in Ann Arbor and talking to people that you are a premier real estate company. Everything was done right and the results tell the story, we got above our asking price. I was very impressed with the knowledge The Bouma Group demostrated about market trends, pricing and feel the marketing helped achieve our goal, The feedback was timely and on point.
"I Found The Bouma Group to be Professional and the Top Sellers in Ann Arbor."
"The Bouma Group demonstrated knowledge and understanding of the market trends. They obtained the best possible price for the property!
Martin's group are very nice to work with and the electronic media is very good!"
February 5, 2012
"Scott Guyer came highly recommended from a friend and did not disappoint. He is extremely helpful and provided a wealth of infomration and insight to me as a first time home buyer."
Soctt understood and listed to my needs and concerns. I felt that his negotiation skills helped obtain the best possible price!
"THE BOUMA GROUP DEMONSTRATED UNDERSTANDING OF THE MARKET"
THE BOUMA GROUPS MARKETING WAS VERY APPROPRIATE AND EFFECTIVE AND THEY HAD A STRONG UNDERSTANDING OF MARKET TRENDS AND PRICES
WE FELT THEY WENT ABOVE AND BEYOND
"Scott Guyor made our experience great. Scott worked with me through looking for places to rent, then to purchase, then to rent before finally deciding to purchase again. He was patient, polite and very helpful through the whole process."
Scott and Becki are both great assests to the copany we were helpful through the whole process. We felt they went above and beyond with helping us on our first purchase.
I AM VERY HAPPY WITH MY EXPERIENCE WITH EVERYONE I WORKED WITH THE BOUMA GROUP
Scott was completely professional and quick to respond. They were very knowledgeable about all aspects of the buying process
"I Was Satisfied With Everything and Appreciated All the Information..."
"Becki Gersh and Linda Ansara moved right away on my offer and kept me informed as to where my offer was in regards to any other that might have an offer in. I was very comfortable with both ladies I dealt with."
January 5, 2012
"Scott Guyor Was Excellent! He Kept Me Informed As Needed And Was Quick To Respond To My Questions."
"It was really a great buying experience. I have no suggestions. I was treated very professionally by the whole Bouma Group. I am very happy with the whole experience. Regarding selling my condominium, I feel like I have been kept aware of the activity, both on the website and by phone calls from Martin. "
December 27, 2011
"Heidi Elder Made Condominium Searching Fun and Efficient!"
"Heidi offered great advice and was willing to show me properties on short notice. Becki Gersh, in the Bouma Group Closing Department, handled all the closing details promptly and accurately - delightful to work with!"
November 27, 2011
"Heidi Elder Was Great To Work With and Becki Gersh Did A Great Job Taking Us Through Closing..."
"...Heidi took the time to explain all the home purchasing nuances to my fiancee and really made us feel like she had our best interests in mind. We really enjoyed working with her. The whole process was a bit longer than expected. I attribute the hold-ups to the bank, and the fact that this was a foreclosure. As buyers we were extremely excited about the process, and Becki Gersh did a great job keeping us informed.
I appreciate all the help your team put in to get the closing wrapped up. It was a whirlwind, but they really put in the extra effort to make it happen."
November 14, 2011
"Heidi Elder Was Wonderful and Very Helpful!"
"I would recommend Heidi Elder to anyone who is in the market for a new home in the area. "
November 7, ,2011
"We Selected The Bouma Group to Sell Our Home Because of Your Reputation in the Country French Estates Community/Neighborhood!"
"... Outstanding team..we'll definitely refer others to Martin Bouma and The Bouma Group."
October 29, 2011
"There Was Nothing You Could Have Done Better...The Sale Of Our Home Went Very Smoothly!"
"...We were very happy and very impressed with the Bouma team. Becki Gersh was extremely helpful during the entire process and made what could have been a stressful time much easier to manage."
October 27, 2011
"Scott Guyor Was An Excellent Agent And Very Helpful Person!"
Scott's expertise and knowledge skills made my job a lot easier. Everything we wanted and more than we expected! Thank you Scott.
October 24, 2011
"Communication was good."
"I felt the marketing of the property strengths were on target and well done."
September 15, 2011
"This is the only team of realtors to use when selling/buying a home."
"We've said it numerous times while trying to sell our home... if Martin can't sell it, no one can! The whole team is 100% professional and competent! We're very grateful!"
"Heidi Elder Was Our Buyer's Agent And We Were 100% Satisfied!"
"We would not want to work with anyone else and we will recommend her to anyone we know who is looking for a house. She was extremely flexible, knowledgeable and always available. We saw many different houses and Heidi was extremely patient working with us until we found the perfect new home."
August 5, 2011
"Everyone We Worked With At The Bouma Group Was Great!"
"I hired The Bouma Group because I saw an article in the Ann Arbor News or Observer over 10 years ago about your moving truck and I thought that was such an amazing idea and great marketing... I knew then when I was ready to sell my house, I would call you.
There was nothing you could have done better...completely satisfied! Everyone we worked with at The Bouma Group was great!
The Bouma Group obtained the best possible price for the property in the shortest possible time... 4 Days! In this market! Awesome!
Becki (Gersh) was an amazing person to work with. She stayed on top of everything and was in constant communication...especially on our closing day. She explained everything and we had great confidence in her knowledge and experience."
August 5, 2011
"Heidi Elder Was Great- Very Informative And Helpful But Low Pressure. Always Responsive."
"The idea of having Becki Gersh as a Closing Agent was also very helpful."
July 27, 2011
"We Moved From Out Of State And Heidi And The Team Made The Transition Very Easy."
"Heidi Elder was very professional, fair, knowledgable and incredibly accomodating. I can't stress enough at how impressed we were with Heidi and The Bouma Group. "
July 25, 2011
"Scott Guyor Was Our Buyer's Agent And We Had A Very Positive Experience!"
"We had a very short time frame that we had to close the deal. The staff made it easy. We were able to close in 3 weeks. They were a very helpful, supportive staff. Thank you Scott and Becki (Gersh).
July 1, 2011
"Heidi Elder Was Great. I Felt Like I Was In Good Hands..."
"...And I could trust her opinion. Heidi was courteous, helpful, and prompt in getting back to me. I couldn't have been happier with the experience. I can't think of anything that could have been done better. The availability of the truck also was very convenient! I will definitely recommend The Bouma Group when I come across someone that is thinking of moving."
June 13, 2011
"My Expericence With Heidi Elder As Our Buyer's Agent Was 'Excellent'!"
"... Becki Gersh also was extremely helpful as a Closing Agent!"
June 13, 2011
"Heidi Elder Was Our Buyer's Agent And I Would Describe Our Experience As 'Terrific'!"
"Things went really well, buying a house is an emotional process which can be tough but The Group did a great job!"
June 8, 2011
"I Hired You Because You Are A Reputable Local Realtor..."
"...And I felt confident that you could get it sold quicker than anyone else. Thank you for getting it sold, I truly appreciate your help!"
June 3, 2011
"We Hired You Because Of Your Excellent References And Proven Track Record!"
"... There is nothing you could have done better. We were pleased with every aspect of the sale, and thought the staff went out of their way to answer questions and keep us involved in the process."
May 23, 2011
"I Couldn't Have Survived The Process Without Scott Guyor."
"... As a first time home buyer and new to Michigan, I was completely in the dark about far more than I had realized. Scott was both thorough and unbiased in getting me informed. I'll sing your praises to anyone who is thinking of moving!"
April 20, 2011
"We Are Very Grateful For The Commitment, Professionalism and Performance Of The Entire Staff - Kristal, Becki, and of course Martin."
"...Martin (Bouma) presented yourself as both gifted in the game of real estate, and also committed to an effective, disciplined process that worked. That you specialized in 'selling' vs. 'selling and shopping for homes', meant a lot also. I honestly cannot think of anything you could have done better. I will be sure to recommend you in the future."
April 16, 2011
"Becki Gersh Kept Us Updated and Contacted Us On A Regular Basis"
"...Martin Bouma gave us a credible analysis of the value of our home in the current market. The comparisons of current real estate sales was logical and gave us good information about the value of our house. Becki Gersh did a fabulous job in representing us with each and every detail of the closing process."
April 12, 2011
"Heidi Elder Was Absolutely Awesome!"
"... Heidi did an excellent job - very responsive, easy to see homes with, and had good insight into properties we were looking for."
April 12, 2011
"I Am Very Pleased With The Bouma Group..."
"... I am satisfied with the number of showings, frequency of advertising, content of ads, and with the listing reports on feedback... I will be recommending you to others who are selling!"
March 17, 2011
"Kristal Brown Did An Amazing Job..."
"... Kristal did an amazing job working with the bank and title company and keeping us posted of where things were. Would highly recommend her in this challenging market. There is not much you could have done better!"
March 8, 2011
"I Just Want to Reiterate How Much We Appreciate How Virtually Painless You Made This Sale of our Condo."
"..In the loss of our father, Andy and I have had to deal with lots of things, some funny, some sad, some downright outrageous. But in regards to the sale of the home, which as you can imagine we were most apprehensive about the prospect of selling it; you and your team made it one of the most painless aspects of settling our dad's affairs. We have had some real doosies, but the house was not one of them thanks to you and your group. Anyway, thanks again, and you will get my referral business if the need arises, because it was a pleasure working with you."
February 23, 2011
"Scott Guyor Was Great!"
"I was impressed on how prepared Scott comes to every showing with more details about the property. He was very knowledgeable every step of the way. Becki Gersh was great too! She did a lot of work to get us to closing... Always keeping us up to date and supporting us for our next step."
February 14, 2011
"At Every Step Of The Process, I Felt Well Informed"
"I hired you due to the statistical review of local agents in the Ann Arbor Observer. I'm honestly not sure of anything you could have done better! I was extremely anxious to be selling my house in this market, and The Bouma Group helped to make the experience as painless as possible.
The entire team is very service oriented. Every time I stopped by the office, made a call, or sent an email, the team answered my questions, listened to my concerns, and helped me feel less anxious throughout the entire process of selling."
January 19, 2011
"Scott Guyor was Very Professional!"
"Scott was also very organized, extremely pleasant and easy to get along with. Becki Gersh also did a fabulous job!"
January 3, 2011
"It Was A Great Experience With Scott (Guyor), Becki (Gersh), and The Bouma Group!"
"After a negative experience with a Realtor from a different agency, we were recommended by a friend to Scott Guyor. Scott navigated us through our first home buying experience with thoughtful and patient teaching each step of the way. He was available by phone and email whenever we needed him, day or night. He showed us properties that we were interested in very quickly, and brokered our purchase like a pro to our advantage. We will highly recommend him to our community of friends!"
December 23, 2010
"Scott Guyor Was Our Agent And We Were Extremely Pleased With Our Experience!"
"Scott's experience, expertise and honesty were invaluable and resulted in us being very confident in our purchase. I will definitely refer any prospects to you."
December 9, 2010
"Scott Guyor was Our Buyer's Agent. He Was Very Helpful and Patient In The Whole Process..."
Scott was always available for our questions and provided us with information promptly. Under his help, our new home hunting process went very smoothly and fast. I would definitely refer him to my friends and be glad to be used as a reference. I am very satisfied with the services.
November 30, 2010
"I Hired You Because of Your Excellent Reputation!"
"There is nothing you could have done better. The service, personal "touch", expertise, patience, house prep advice, assistance with short sell, were all top notch - the best!! I recommend you to EVERYONE! Your group is the best, most ethical real estate business in Washtenaw County!"
November 30, 2010
"Heidi Elder Was Our Buyer's Agent..."
"We saw houses with several other agents, but Heidi was the best match for our style. Heidi got back to us quickly and was always able to arrange viewings when it was convenient for us, even at the last minute. We also felt that she was really listening to what we wanted and was trying to find houses that matched that."
November 29, 2010
"I Am So Thankful I Got To Work With Your Group!"
"There is nothing you could have done better, you were great."
November 9, 2010
"I Have Been Thoroughly Impressed With The Bouma Group.."
Becki (Gersh), We just wanted to thank you for everything that you have done for us these past months! It has been a pleasure working with you and very nice to finally meet you in person! I have been thoroughly impressed with The Bouma Group and you definitely made my life very easy throughout this entire process by going above and beyond the call of duty.
It has been an absolute pleasure working with you! (Almost sad that the process is over, but at the same time, it is nice to finally start living in a house and leave apartment life behind!)
If you ever need anything from me, please let me know! Liz and I greatly appreciate all that you have done for us. We realize the real estate game is a pretty ridiculous process (especially in the past few years), so thank you for sticking with us and helping us get into an awesome home! Take care, Chris & Liz
November 8, 2010
"Heidi (Elder) And Becki (Gersh) - And The Entire Team - Went Above And Beyond For Us!"
"Our experience was exciting, fun, pleasant and successful ! Thank you for everything!
November 5, 2010
"Heidi Elder Was Very Helpful, Listened To Our Wants and Needs..."
"Heidi was able to help us locate the house of our dreams in short order. The whole event went very well, we felt we were getting good responses and our questions and concerns were answered expertly and timely!"
November 3, 2010
"Scott Guyor Exceeded All Expectations; Went Above and Beyond What Was Expected!"
"The Bouma Group has exceeded all expectations and continually went above and beyond. I will recommend them for anyone, any time. The level of customer service and experience is remarkable. Thank you!
October 16, 2010
"Heidi Elder Was A Pleasant and Informed Buyer's Agent"
"This was our first experience buying a home, and she took the time to clearly explain the process and give us concrete next steps to pursue and an honest, run-down of the time the process can take to help us manage our expectations. She was willing to work with our schedule to arrange meetings and when there was an accidental double booking, she did everything in her power to get someone to take us around - which was much appreciated, since that was the time we found our home. Heidi saw us smoothly through the process of placing an offer and Becki Gersh was very helpful and responsive in getting us through the inspection and closing process. We also appreciate the use of the Bouma Group moving truck!"
October 13, 2010
"A Fair Evaluation Was Presented At The Outset And It Proved To Be Correct, As The Property Sold Rapidly."
"We hired The Bouma Group because news ads indicated a high quantity of sales and the presentation of services was far superior to a competitor. The photography associated with the property was excellent. "
October 2, 2010
"I Have Worked With Other Realtors, and I Can Say That There Was No Comparison!"
"I am glad you had so many suggestions along the way and I tried to follow them...It worked, so you did a great job in a bad economy. I was very impressed with the moving truck feature - very thoughtful of you. Regarding your knowledge - You knew the market, and you acted on it by giving the advice needed to the Seller to get the job done. There were a lot of showings, and the system for appointments was excellent. I really enjoyed all of the members of your team as the property sale moved from one area to another. Your negotiation skills were amazing considering the terrible market conditions. Thanks for the persistence and patience! I really enjoyed selling my house with you all in charge!"
September 30, 2010
"We Enjoyed Working With Heidi Elder Alot..."
"Heidi was our Buyer's Agent and she was always able to lead or keep our schedule going forward, never a moment did we feel ignored or 'let go'. Heidi never over reacted or was pushy; she handles people well. We feel she's very professional and experienced."
September 19, 2010
"I Had A Wonderful Experience With This Agent!"
"Randy Smith was on top of everything and put in a lot of hard work to help us obtain this property. He is a nice guy and really works for the client!! I also had Becki Gersh as a closing agent and she was also amazing!! She advocated on our behalf on many issues we ran into along the way. She communicated very well with myself as well as all that were involved in the closing process.
Keep up the good work and I will highly recommend you!! You made my first time home buying experience a pleasant one!"
September 13, 2010
"I Liked That You Supplied A List of People And Their Services..."
"...That Preferred Vendor's List provided was very helpful. I also liked dealing with Kristal Brown. She was very nice and easy to talk to as was Becki Gersh."
September 11, 2010
"We Offer Our Thanks to Heidi For Helping Us Set Up Searches & Showings..."
"We would like to express our deep appreciation and respect for the work of Heidi Elder & Becki Gersh in facilitating our first home purchase. With the help of Heidi and Becki, we have been able to choose and buy a house that we expect not to exceed our threshold for maintainence. We offer our thanks to Heidi for helping us set up searches and showings, gathering advice and information and listening well to us. We commend Becki for her determination, clear communication, and improvisatory ability is shepherding this negotiation through closing. We are very grateful and very impressed that Becki worked so hard to help us not only get what we wanted in the end, but to also understand and maintain our comfort levels with the negotiation."
August 2010
"We Appreciated The Team Approach!"
"We believed we would be more effectively served by having different individuals assigned to each part of the process. Also, Martin assured us during our interview that he had confidence in us selling and that we would be able to communicate with him as needed. There is not a single thing to do better- we wouldn't change it a bit!
Heidi & Becki were a delight- we felt like Heidi was entirely patient with us and was like a part of the family once all was said and done. The more we worked with other agents (on buying/selling sides), the more we noted the outstanding capabilities of the Bouma Group."
August 2010
"Our Initial Meeting With Martin Really Convinced Us That The Bouma Group Was The Right Fit For Us!"
"The team's sales numbers as listed in the Ann Arbor Observer were what made me call initially. Our initial meeting with Martin really convinced us that the Bouma Group was the right fit for us. Martin spoke like a really experienced professional and advocate, NOT like a salesperson, and relied on lots of data to explain his perspective, instead of "gut feelings." I can't think of a thing they could do better- The entire team was so professional, quick, and a pleasure to work with."
August 2010
"We Would Like to Express Our Deep Appreciation and Respect For The Work of Heidi Elder and Becki Gersh..."
"...With the help of Heidi and Becki, we have been able to choose and buy a house that we expect to be able to meet our needs for space, layout, interestingness of structure and neighborhood, and that we expect not to exceed our threshold for maintenance. In other words, we do not have to move again - though, of course, we might.
We offer our thanks to Heidi for helping us set up searches and showings, gathering advice and information, and listening well to us. We commend Becki for her determination, clear communication, and improvisatory ability in shepherding the negotiation through closing. We are very grateful and very impressed that Becki worked so hard to help us not only get to what we wanted in the end, but also to understand and (mostly) maintain our comfort levels with the negotiation.
We will certainly recommend your office to our acquaintances."
August 10, 2010
"...We Said to Each Other, "I Think We've Found Our Realtor!"
"After having interviewed 5 other Realtors, we interviewed Martin Bouma. As we closed the door behind him, we said to each other, "I think we've found our Realtor!." Martin's knowledge and presentation were far superior to all others. We appreciated his advice and willingness to respond to all kinds of questions."
August 2010
"Scott Guyor Was Our Agent And Was Just Wonderful!"
"Scott is very professional, as well as kind and caring- we really feel that he cared about us getting the perfect house and thanks to him, we did! Scott provided us with a lot of useful information about the searching and buying process. We can't imagine a better experience with any other Realtor."
August 2010
"We Had A Great Experience With Heidi..."
"Heidi was quick to learn what we might like or not like. She focused us towards homes that she thought would be a good fit while remaining open to anything we might want to look at. She was amazingly responsive to voicemails, phone calls, and requests to do walk throughs. She was informative and helpful in the negotiation side of things, providing feedback and suggestions while allowing us to come to our own conclusions. Heidi was very clear that she would do what we thought was right. She was flexible and patient (we had a sizeable crew at times looking through houses) - she was particularly great about our 3 year old. Having not used a Buyer's Agent before, Heidi came to us on a recommendation and we were not dissapointed in anyway."
June 09, 2010
"Heidi and Becki are Both Treasures..."
"Suzanne and I send our thanks for all the help your group did to make our house search and closing a most comfortable and rewarding experience. Heidi and Becki are both treasures that you are fortunate to have on your team. Suzanne and I feel like we have made true friends in both.
We are most grateful for Becki's tireless work on our behalf on almost a daily basis. Her energy, drive and determination to resolve all of the little and big issues were most appreciated. Becki's broad base of connections and contacts in the trades has been invaluable to us as well. Also, thank you for the nice note and card, it is a reminder of how much you have meant to both of us in this crazy experience and wild adventure.
Suzanne and I wanted to take this opportunity to tell Heidi how much her valuable guidance and "special handling" meant to us in our 5 month adventure. Her professionalism, patience and subtle good humor were just what we needed to navigate the world of home buying in Ann Arbor. Heidi's consistently prompt responses to our many questions was most appreciated.
The wonderful grill utensil set is almost a work of art. What a nice way to begin the summer!"
June 06, 2010
"We Felt That Martin Listened To Us, Responded To Our Concerns and Provided Good Advice"
"We hired The Bouma Group because:
1. Of the four people we interviewed, Martin's presentation was the most professional.
2. We were more comfortable with Martin's marketing strategy (e.g., realistic vs. inflated list price).
3. We liked the support and services provided.
4. We felt that Martin listened to us, responded to our concerns and provided good advice."
June 04, 2010
"My Buyer's Agent, Scott Guyor, Was Wonderful."
"Scott was always very quick to respond to any inquiries and was always very detailed with his responses. He was also always willing to accomodate me and my schedule. He very quickly understood my "style" and specific needs, and he would send me emails about houses that fit with my style and needs. Scott was always very helpful, honest and friendly and made the experience of buying my first home much easier. I always felt that he was looking out for what was best for me."
June 04, 2010
"Scott Guyor Was Professional, Articulate, Thorough, Accessible, Nice, Honest, Understanding, Genuine..."
"We could not have asked for a better agent. I was so lucky and count my blessings to have Scott assigned to me. He was fantastic, and always on the ball. What a pleasure to work with him. He knew exactly what I wanted and kept me up to date on new listings and what was appropriate for me. He was always ready to help and most polite and well groomed. The Bouma Group is lucky to have him represent your company, he is knowledgeable, and professional in every way, an asset to your company."
June 04, 2010
"We Were Very Pleased With All Aspects of Listing and Selling our Condo and Buying our House."
"Thanks to Kristal, Heidi and Becki for all their hard work and help. We enjoyed working with all of you! We will be passing your info along when we know of anyone who is moving and if you have a potential client who'd like to speak with a recent client, please feel free to pass along my name and phone number."
May 8, 2010
"Heidi Elder Certainly Stepped Up To The Plate..."
"...Heidi's service was above and beyond and we are grateful for it! I should also mention her patience and guidance during this search, we took a long time to find our home! I believe that your relationship with your Realtor should not end at closing. Your Realtor has market knowledge, experience and wisdom that you can not get by doing your own search on the web. Heidi is that Realtor - not only did she guide us through this marke, she gave us valuable insight as to how to keep our home prepared for the future - I would not make any decision regarding updating our home without her input first!"
"Becki was over and above the top! She was on the ball and proactive many times before everyone else had their first cup of caffiene. Her experience, attitude, communication skills, follow up and drive got this foreclosure moving! If everyone could follow her example this process would be a lot easier!"
"I can not say enough good things about your team!"
April 7, 2010
"Scott Guyor Was Fantastic..."
"...Scott was organized, prepared, and responsive. We were completely satisfied with our buying experience with The Bouma Group. Becki was also fantastic."
March 24, 2010
"I Would Like to Recognize Becki For Being An Excellent Closing Agent..."
"...Becki was always communicative, also listened to my concerns, then expertly translated them into the addendum contracts. I think her skillful negotiation produced the sympathetic and agreeable responses from all the parties involved in this complicated purchase. In fact, I think the team work between her and Scott, and of course, Shelly, as Becki's stand-in for a week, is simply outstanding."
"Scott Guyor listened well to my requirements, stayed focused on my priorities, and was attentive to details that a busy and not very knowledgeable home-buyer like me would easily overlook. I learned much from him about homes and home buying for myself. Scott provided a very positive and constructive experience."
March 20, 2010
⭐⭐⭐⭐⭐
'Scott Guyor Was Amazing!!'
'You have the best group of people and they provide exceptional service. We were very pleased with our entire experience from start to finish...especially with the moving truck!!'
March 17, 2010
"Heidi Elder Was Absolutely WONDERFUL!!"
"I cannot say enough how wonderful Heidi and the entire Bouma Group has been during this process. Everyone was helpful, kind, considerate, and supportive during it all. Both my husband and I were glad we switched to The Bouma Group. The Bouma Group was wonderful!
February 08, 2010
"You Guys Have Got It Going On!"When asked what we could have done better, Donna remarked, "honestly, not much. The feedback was timely, response to questions was excellent; professionalism was evident at every turn. You guys have got it going on!"January 31, 2010
"Scott Was Excellent To Work With..""Scott Guyor was very timely and responsive to all questions, e-mails, and phone calls. He made himself flexible and available on nights and weekends, which was very helpful. Scott offered great advice and was very knowledgeable in all areas I had concerns about, was very personable and easy to talk to. Lastly, he was very patient and understanding during the long process of financing! I would and will recommend doing business with Scott Guyor and The Bouma Group."December 29, 2009
"Entire Staff Was Always Helpful.."John said they hired us because of our "good reputation and knowledge of our success. The Bouma staff was always very helpful and good to work with. Becki Gersh was always very helpful and upbeat. Use of the Bouma truck is a special plus-savings in money and convenient and safe to use."December 1, 2009
"We Will Recommend The Bouma Group!""Heidi Elder was very respectful of the properties she showed us, and paid attention to our likes and dislikes in homes. Heidi also made a recommendation for a painting contractor that we were very happy with, at a fair price."November 1, 2009
"I Just Wanted To Thank You And All Of The Wonderful Members Of Your Team..."
"... Who assisted me with the sale of the home in Ann Arbor owned by my father. The responsiveness, efficiency and professionalism of your group made a difficult personal situation for us much easier to deal with. It was a very fortunate decision on my part to hire your firm and I commend you and your team on the tremendous service you provide."
October 14, 2009
"You Were Perfect!""There was nothing you could have done better. Your office handled the long distance negotiations very well. The Bouma Group did a magnificent job and I am very pleased with your services."September 22, 2009
"Everything Went Very Well."Buyer's Agent was Randy Smith, and Becki Gersh as Closing Manager. "I can't imagine more knowledgeable or dedicated agents."August 27, 2009
I See The Bouma Group As Being Aggressive"In a buyer's market, it is especially important to have a Realtor who seeks every means possible to locate buyers and at the same time effectively educates the seller to the market price of the home. The Bouma Group exceeds at keeping folks informed as to what other style of homes are also in the same price range as well as asking for feedback from folks who have been shown the home. Shannon and I have sung Martin's praises and will continue to do so. The Bouma Group worked wonderfully for us. It was a great fit. Thank you to all who worked with Shannon and me. We felt totally respected by all the staff. Your efforts paid off in this being a smooth ride for us."August 10, 2009
You Took the Time to Explain the Current Market
Thanks for helping us sell our Ann Arbor home. Being a long way from Michigan and in a difficult real estate market I felt good that your organization was working for us. I was never concerned about the details of selling our house because I knew that you guys were on top of it...(We) were both encouraged by all the communication we received from your organization...I don't know how many other homes you were trying to sell at the same time as ours, but I felt like we were important to you... If we hear of anyone in your area thinking of selling their home we'll be sure to share our positive experience with The Bouma Group.
July 27, 2009
Any Questions Or Concerns We Had Were Always Addressed Quickly"Scott Guyor was our Buyer's Agent for the purchase of our home. Scott's professionalism is second to none. The way he operates on a daily basis made us feel very comfortable throughout the process of purchasing our first home. Since we moved to the area from a few hours away, most of our correspondence was via e-mail or over the phone. Scott always put our interests first, and was up front and honest with us at all times. He also made us feel like we were his most important clients, even though we knew he was very busy. Our overall experience was excellent, and we feel we got our perfect house because of Scott's skill and expertise. We will recommend Scott to any friends that are looking to buy in the Ann Arbor area."June 16, 2009
Extremely Knowledgeable and Always Willing to Help"Scott Guyor was great, extremely knowledgeable and always willing to help! He made the experience of buying my first condo easier than I could've ever imagined. I would recommend him to anyone, and will use The Bouma Group for anything I do with real estate in the area in the future. Your organization was very professional, but also friendly and your sales people do great research."May 30, 2009
It was the best real estate transaction I have ever had!
"What I consider, the packaged deal, that The Bouma Group is hands down the best thing going in the real estate market in Southeast Michigan. It was great to have Heidi looking out for my best interest as a buyer; Becki took control as we moved toward closing and was a rock star working out final details hours before closing; the office staff were all polite, courteous and informative every time I called. I cannot say enough good things about my experience - it was the best real estate transaction I have ever had!"
May 15, 2009
"We Had A Fantastic Experience!"
"We worked with Heidi Elder to purchase our home and we had a fantastic experience. We really enjoyed working with Heidi and found her to be a fantastic Buyer's Agent. She went above and beyond to help our first home purchase be a wonderful experience."
April 03, 2009
"Becki Gersh And The Others At The Bouma Group Went Above And Beyond In The Selling Of This Home"
"Our house sold for a reasonable price (in this market) in a relatively quick time frame (again, for this market). Thank you for all your help, time, suggestions and effort!"
April 3, 2009
The service is excellent and very refreshing!
"The Bouma Group is an extremely professional team of real estate agents, very different compared to previous experiences with Realtors. Everything is so professionally handled, it makes me feel really good, the service is excellent and very refreshing!"
March 18, 2009
We appreciate your level of communication"Hi Martin,
Just wanted to let you know that we got your message and appreciate the update. We especially appreciate the communication level of you and your group and believe that if you can't sell our home, no agent can! None of our other agents ever communicated anything to us and it was frustrating to say the least."March 19, 2009
You have the well deserved reputation
"Martin - I just wanted to write a few words about our experience with The Bouma Group.We have worked with your group during the search for our Ann Arbor home. Heidi and Becki did an awesome job from start to finish. For our future real estate business The Bouma Group is the only option. Keep up the good work! You guys have the well-deserved reputation."February 24, 2009
I really like the updates
"It is nice to receive these updates. Tell Martin I really am impressed with the way you folks strive to keep your clients informed !! Thank You!"Feb, 4, 2009
Your Employees Speak Highly of You
"[I hired you] because your employees speak so highly of you and your work ethic."
You Are A Stellar Example of Professionalism and Customer Service
"From the moment we drove around to 'just look' at homes with your Buyer's Agent, until the moment when we closed on both our former home and our wonderful new place, we felt thrilled with the complete experience. The home loan company you helped us connect with also completed our service to beyond our expectations. Even Moving Day was more fun because of the great truck you lent us at no charge. You are a stellar example of professionalism and customer service. Richard and I are an unpaid, live advertisement for the great service and caring that resulted from doing business with all of you. Thank you for your kindness, service, and supporting us through this whole process of buying and selling our home."
You Were So Patient!
"The friendly service, the hand-holding throughout the process, and the patience—thanks for letting me use the truck too!!"
You Showed Genuine Concern
"No pressure; genuine concern for finding the best property for me; took care of all the details for me."
There Was No Pressure
"Everyone was very friendly and helpful. We never felt pressure to buy something we didn't like, out of our price range, etc., that we found with other realtors we'd spoken to."
Your Buyer's Agent Acted Solely in Our Best Interest
"We had a hard time finding a realtor who would act solely in our best interest—we hired you because our agent was specifically a buyer's agent who explained the process & took the time to answer our questions. Keep up the good work!"